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Reviews
Tripadvisor Traveller RatingBased on 545 Reviews
Traveller ReviewsRanked #70 of 99 hotels in Palma de Mallorca
Traveller Rating
Excellent
136
Very Good
252
Average
108
Poor
26
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Heidi D said...
TERRIBLE BOOKING EXPERIENCE
Travelled on 10/2024
WARNING DO NOT BOOK AT THIS HOTEL.
TERRIBLE EXPERIENCE.
BOOKING CANCELLED AND STILL CHARGED DESPITE CANCELLING WITHIN THE TIMEFRAME.
NOT A REPUTABLE HOTEL - VERY DISAPPOINTED IN BAD MANAGEMENT.
LOTS OF OTHER LOVELY HOTELS IN THE AREA WITH EXCELLENT CUSTOMER SERVICE. AVOID THIS ONE!...
Heidi D said...
TERRIBLE - Booking not safe!
Travelled on 10/2024
Unbelievable such a bad experience..awful management of booking.
So disappointed as I had travelled here before so a repeat customer.
They have charged me despite cancellation of rooms within the set timeframe. Due to family emergency I was unable to continue with my booking.
It is a disgusting way to treat customers do not give your card details as you are not protected at all!
DO NOT BOOK WITH THIS HOTEL!...
traceypD8464RK said...
Everyone and Everything.
Travelled on 09/2024
A beautiful but very quirky Hotel. The staff are fantastic. The Art within the hotel is very interesting. Breakfast was absolutely brilliant. So much choice. Rooms are great . Loved it felt very welcomed. Thank you to everyone. Great Location for sightseeing. Food Bars....
Toka778 said...
Lovely stay
Travelled on 08/2024
We stayed here for 2 nights.
On arrival, the staff were super happy and friendly!
We booked a triple room which was really spacious. No kettles are provided.
Approx 15 minute walk into town centre.
The rooftop pool is small but perfect for a quick cool off dip....
Anthony W said...
Amazing stay, Amazing staff
Travelled on 07/2024
Absolutely amazing staff at this hotel. I stayed here last week for 4 night and 5 days with some friends to celebrate my 50th birthday. From the Reception staff, to the room cleaners, the waiters they were all so lovely and friendly and nothing was a problem. Breakfast was amazing and when we ate in the restaurant that was gorgeous too. There was a singer on one night on the terrace which we also thoroughly enjoyed. ...
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