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Reviews
Tripadvisor Traveller RatingBased on 696 Reviews
Traveller ReviewsRanked #7 of 127 hotels in Palermo
Traveller Rating
Excellent
406
Very Good
188
Average
64
Poor
22
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
johnd1232015 said...
Warm welcome in brilliantly positioned central hotel.
Travelled on 09/2024
Excellent service, warm welcome and brilliantly positioned for walking around Palermo. It's up a single flight of steep stairs so may be less suitable for people with disabilities. Good breakfast. Good value for money. Comfortable rooms. Air conditioning. Would stay again....
livwingnut said...
Lovely staff but in desperate need of renovation by management!!!
Travelled on 07/2024
This hotel is in a excellent and beautiful location, the staff were excellent and very helpful. But this hotel is in DESPERATE need of renovation: we were in a Classico room on the back of the hotel; Im afraid the view wasnt quite what we expected but we were prepared to pay to upgrade to a Superior room with a piazza view and the view from the room we moved to did not disappoint. But Im afraid what did was the fi...
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Sunshine516614 said...
Lovely hotel and staff!
Travelled on 03/2024
Three of us stayed here, we each had our own room. The hotel is quaint, clean, with a wonderful staff. They were so helpful. Two of us wanted to go to a hair salon and one of the ladies at the front desk (I wish I could remember her name) recommended a place. Turned out to be one of the best coIor and cut I had ever had. I was apprehensive about it but she said she always had great feedback on that place. So happy wi...
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Robert M said...
Great 3 star hotel in Palermo that is centrally located.
Travelled on 05/2024
we were bumped from another hotel nearby and they were able to accommodate us with an available room. The entry to the hotel was fair but the lobby although small was very nice. the rooms also were very nice. The staff service was excellent and helped us more than they needed to. They offered us a good price for the overnight stay and provided breakfast to us in the morning. The hotel is in a great location. If you a...
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Amy B said...
Charming perfectly located hotel
Travelled on 04/2024
Charming, perfectly located hotel. The rooms were comfortable and clean, the view of the plaza was perfect. The doors to the balcony were pretty soundproof considering the level of activity in the plaza on a busy weekend.
The staff could not have been any better. Friendly, helpful. Truly accommodating and kind. The breakfast room was lovely and the breakfast was bountiful. When we arrived with luggage the staff...
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