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Reviews
Tripadvisor Traveller RatingBased on 629 Reviews
Traveller ReviewsRanked #19 of 127 hotels in Palermo
Traveller Rating
Excellent
226
Very Good
256
Average
96
Poor
32
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
helrat47 said...
Perfect
Travelled on 10/2024
Perfect! Conveniently located in a quiet area just off Via Roma. Short walk to excellent dining options and all the sights of Palermo.
Staff were exceptional. So pleasant and helpful.
Dining room for breakfast was so quiet with fine food and pleasant table service.
Bar service was great too and we were plus with delicious cakes no charge.
Forget the big hotels and come to this fine family owned hotel....
Roscoe11 said...
Only ok....too many issues
Travelled on 10/2024
Good points were very clean room, and clean hotel. Friendly service at breakfast and car retrieval from Car Park was great. Also great location close to Restaurants and attractions. Bad points were front of hotel being renovated, frequent annoying power cuts including 3 unexpected ones due to switch tripping, doors are old and door locks are terrible, they state on Trip Advisor they have access to a private beach whi...
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Mairead E said...
Great location, wonderful staff
Travelled on 09/2024
Great hotel in the heart of Palermo just off one of the main streets, with the most wonderful staff. Not fancy or posh but comfortable, with everything you need, in a great location and with a lovely breakfast. Would stay again in a heartbeat....
LG_PoT said...
Good Location & Helpful staff.
Travelled on 09/2024
We stayed for two nights at this hotel as part of an Exodus tour. The hotel is in a great location for visiting the old parts of the city and the recent works are finished, so we had a quiet stay. The men in reception and in the dining room were all very friendly and helpful. The breakfast itself was the nicest that we had on our trip. There is a cosy bar where we had a drink and this was let down a bit by the po...
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Anne R said...
A Mixed experience
Travelled on 12/2023
The staff here are delightful, Donatello and her team work tirelessly! However, we found the hotel swathed in scaffolding which meant our rooms were permanently dark. In addition the noise from the work-fortunately only on one day- was irritating.
The rooms were clean but need updating. The decor, particularly the furnishings are thrown together, or it seems like it. The wifi is good. The shower was hot but poorly e...
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