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Reviews
Tripadvisor Traveller RatingBased on 706 Reviews
Traveller ReviewsRanked #24 of 127 hotels in Palermo
Traveller Rating
Excellent
279
Very Good
278
Average
95
Poor
29
Terrible
25
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ismini Nikoleta M said...
Terrible experience
Travelled on 10/2024
This was one of the worst experiences I have had at a hotel. There is no elevator, the room was not clean and extremely dark, the internet did not work, and the receptionist does not speak a word of English, and there is a penalty, if you leave your room even a few minutes after 11.00 ( which is checkout time ) of 25 euros. This penalty is not written anywhere in the terms and conditions, however, it is written in a ...
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Roving35254511123 said...
A Wonderful Stay
Travelled on 09/2024
I've just come home from a solo 5 night stay here and I had a brilliant time.
Some of the first Sicilians I met were the hotel staff and they were wonderful. All friendly, warm and so welcoming.
The hotel is in a perfect location for anyone not hiring a car.
It's a beautiful old building with charm and character like most of Palermo.
Room 203 (double) was spacious enough for me. With a decent size bathroom and powerf...
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MissAlanaErin said...
Perfect location in the heart of Palermo!
Travelled on 09/2024
I just spent 4 nights here, from Thursday to Monday.
Firstly, the location is amazing! It is right in the heart of Palermo and a stones throw away from everything you need The location could not have been better. This was the main reason I booked this hotel.
The staff are fantastic. I arrived late at night and was greeted by name at the reception, which surprised me. Though I know they were expecting my booking, I th...
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Dariusz S said...
Very good hotel and great Staff and service
Travelled on 07/2024
I spent 5 days in this hotel from July 21 to 26, 2024. I have very nice and positive impressions. The hotel service was very polite, nice and friendly to guests.Wonderful hotel staff,really like it.My room was clean every day without my request ,this was .Morning coffee and croissant in a quiet dining room is something that pleases the soul and palate. I am not a very demanding person, so such a hotel met my expe...
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skinylegedbutterfly said...
Sh*t!
Travelled on 08/2024
I stayed 4 nights in this hotel, well they say "you get what you paid for ". Small room , loud A/C, in 4 days no cleaning service or towel change , the room itself not the cleanest ,the bathroom in horrible condition. The breakfast was weak
just couple of slices of cold cut meat and one type of cheese and some bakery products, the coffee and juices are bad as well. Stay away from this hotel. Not worth the money, e...
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