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Reviews
Tripadvisor Traveller RatingBased on 15236 Reviews
Traveller ReviewsRanked #394 of 567 hotels in New York City
Traveller Rating
Excellent
7157
Very Good
4971
Average
1515
Poor
776
Terrible
818
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Cesar C said...
Great place!!...Thank you, Stephen, for your excellent service!!
Travelled on 12/2024
Very convenient and close to many attractions, received excellent service by Stephen at the front desk, walking distance to many restaurants and shops nearby, very nice area on Manhattan. Very good restaurant recommendations and lovely environment....
RaeSheena K said...
Amazing service
Travelled on 12/2024
We arrived early in town for a 24 hour stay to see a Broadway show for my birthday! When i walked in Sam greeted me, assisted me with early checkin and was very friendly and knowledgeable abou the area.
He eventually directed me to the front desk to answer my questions about an upgrade for our room.
I met Anajae. She was very polite, professional and knowledgeable about YOTEL, the rooms, area and more. She helped u...
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Michele B said...
Grinch x1000 ruined everything
Travelled on 12/2024
I had a booked and confirmed reservation for this hotel to spend the Christmas holiday with my son and grandson who travelled from Utah only to have the reservation cancelled by yotel 23 hours prior to check in via an email stating that the payment had been declined. I did not get a phone call stating that there was a problem and upon checking with my card company there was no problem except that yotel had entered so...
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Shannon T said...
Stressful
Travelled on 12/2024
Best things: 1) could store luggage prior to check-in making city exploring easier and more enjoyable, 2) near time square, 3) safe walking and exploring
Worst things: 1) found out why the bathroom floor was peeling and in poor repair, 2) went to take a shower in the morning and discovered the overhead shower fixture did not work, 3) fortunately the handheld fixture did work, 4) unfortunately the shower door does no...
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Andrea P said...
Very poor experience overall
Travelled on 12/2024
A very poor experience overall, this hotel did not meet my or my familys standards. The room felt like a student dormitory. It offered no bathroom privacy- the door on the bathroom is not a full door and it does not lock. No in room coffee maker and no in room mini fridge. For the price per night, I had higher expectations.
The 4th floor unisex washroom on the amenity floor was a turn off. The breakfast at Green fi...
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