Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 7641 Reviews
Traveller ReviewsRanked #82 of 566 hotels in New York City
Traveller Rating
Excellent
5513
Very Good
1269
Average
455
Poor
213
Terrible
194
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
richplunkett said...
Easy
Travelled on 01/2025
Great rooms. Friendly team. Nice experience. excellent location, so close to Times Square and other NYC must visit attraction. Complementary Bottled water provided on a daily based. Good coffee shop attached for early morning starts. Nice roof top bar....
Randy B said...
Great location but some issues
Travelled on 01/2025
I would love to give this a 5 star review but there were many items in the room we stayed in on the top floor that didnt work. A number of lights didnt work, the blinds didnt roll up and when you turned the bathroom lights on the main room lights would turn on. Its a beautiful hotel and a great location but a 5 star hotel should have everything working....
keri6141221 said...
Pleasant surprise, amazing location
Travelled on 01/2025
This hotel is a gem in the middle of time square. Gorgeous rooms, amazing service, clean and so comfortable. I was here for a work trip so location and a quiet place to rest was critical. This hotel met all of those needs and more. We will be back! ...
Kimberly A said...
Awesome location for Broadway, Times Square, & Bryant Park
Travelled on 12/2024
The staff was super friendly. The accommodations were quite comfortable. Incredible location for Broadway/Times Square/Bryant Park!
We had an issue trying to receive a pkg that we had shipped to the hotel. Checked with the front desk, was told it would be brought to our room, waited an hour and still hadnt received it when we left for reservations we had. Came back and called about getting the pkg, was told itd b...
Read more
99kaveha said...
Kaveh Vahabi
Travelled on 01/2025
Great location on Times Square and greater people. A personal thanks to Tony in reception, James, Andre and Sayem, all of whom take care of every need with the utmost of kindness.
...