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Reviews
Tripadvisor Traveller RatingBased on 1911 Reviews
Traveller ReviewsRanked #191 of 565 hotels in New York City
Traveller Rating
Excellent
1085
Very Good
538
Average
162
Poor
72
Terrible
55
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Kathleen C said...
Lovely trip to NYC
Travelled on 10/2024
I had a great stay during my recent opera splurge. The room was comfortable, clean and quiet. The breakfast was plentiful and included items such as fresh fruit and sliced meat and cheese in addition to standard items such as eggs and toast. Central Park. The Metropolitan Opera and the theatre district are all within walking distance or a short subway ride away. Staff were friendly and helpful, and they also had f...
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steez said...
Great
Travelled on 11/2024
Stayed for multiple weeks for work. Sleep quality was excellent, my room had two beds and was spotless and roomy. Free breakfast had lots of above average options and it was delicious. Housekeeping every day was much appreciated and the staff were incredible - they even found an earring of mine that I thought I had lost forever. Thank you so much. Would absolutely stay again....
Inspiration819581 said...
A nightmarish amalgamation beyond imagination
Travelled on 11/2024
A nightmarish amalgamation beyond imagination. The dated room was filled with dust, the bedding filthy and unclean, with no signs of proper maintenance. Hair of every possible color was discovered in bathroom and bathtub. A hotel utterly lacking in basic standards and common decency....
Megan P said...
Dont hesitate booking here
Travelled on 11/2024
We have been staying at this hotel for at least the past 5 years while my husband attends an annual conference. The hotel is part Courtyard and the upper floors are Residence Inn.
The place is clean and staff friendly and professional. The bed was quite comfortable and the temperature was perfect in the room. Wonderful selection of breakfast items.
There are subway stops very close to hotel and a breeze to get to a...
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Emma D said...
Amazing views lovely hotel
Travelled on 10/2024
I stayed for 8 nights at this hotel I loved it. I booked a Grand Times Sq corner room. Huge thanks to Frank and Gen at the front desk who were so kind and helpful and put me in a room on the 60th floor. Wow! The views from this room were unbelievable, its like having your own observation deck. I could watch the sun rise every morning behind the skyscrapers, and then see Times Square all lit up at night. The room its...
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