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Reviews
Tripadvisor Traveller RatingBased on 3063 Reviews
Traveller ReviewsRanked #277 of 567 hotels in New York City
Traveller Rating
Excellent
1434
Very Good
1132
Average
306
Poor
110
Terrible
82
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
EliteTravellers said...
Awesome location
Travelled on 12/2024
We recently stayed at this property for our annual Christmas Holidays. GM Megan Wright from the nearby Courtyard recommended it for a larger room and GM Flannery made it happen. Great corner room.
Great location right across the street from Bryant Christmas Market which as lit up by night and open by day. Close to Whole Foods and restaurants.
Breakfast buffet is on the 3rd level and heed the warnings what are the b...
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Sarsprdoc said...
Block from Bryant park on 6th Avenue.
Travelled on 12/2024
Great location and spacious room 3306. Very nice staff. great breakfast in a large room on 3rd floor included. 1/2 way in between theater district and MSG. Not a bad hike from Penn Station. Great at Christmas as near holiday markets by Macys and Bryant park....
Tourist771932 said...
Disappointing
Travelled on 12/2024
we have been in several Residence Inns in the New York City and South East Florida areas and till now were always quite happy with our experience. However, this one was a downer. Lets start with the breakfast. There were no trays in the breakfast area. This meant you had to figure out how to balance coffee, eggs, toast, etc etc etc on one plate and/or make multiple trips to the food area and back to your table to ...
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cisco6 said...
NYC Dump
Travelled on 11/2024
The hotel is a dump. The manager, Patrick Flannery, could care less. Many buttons on the elevators dont work making it hard to get to some floors, including the lobby! Staff continually bring the issues up in meetings and no action is taken.
Unless your only other option is sleeping on the street, stay away from this dump!...
Scott Z said...
Old and bleh. Recommend avoiding.
Travelled on 11/2024
Facility is very very old. Funny smells in room. All furnishings very dated and deteriorating.
Breakfast offering very underwhelming. Food not at safe temperatures for eating. Quality poor.
Bar is phenomenally expensive. $75 for one cocktail and two soft drinks.
Plus points are the location. And the credit-card operated laundry room is nice for a longer stay....