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Reviews
Tripadvisor Traveller RatingBased on 3023 Reviews
Traveller ReviewsRanked #216 of 567 hotels in New York City
Traveller Rating
Excellent
1552
Very Good
985
Average
303
Poor
102
Terrible
81
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
angeloughran said...
Not a fave
Travelled on 11/2024
Visited in November. Gave up saying hello to the reception and security on day one as they just blank you or speak to eachother. I was actually stood with a receptionist showing her some charges on our bill that shouldnt have been there, and she started talking to another receptionist Tammy Ive done everything on that desk and a half by the way discussing workload. The room itself was very dated and didnt even h...
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LRNADUNE said...
Great option for a trip to NYC
Travelled on 12/2024
We happened to be traveling during the week of the Christmas tree lighting, so hotels across NYC were incredibly expensive and we scoured to find a reasonable option. This one was a great solution - not as pricey as higher-end chains, but with a reliable name and a great location. Stay was pleasant....
Robert J Ward W said...
Wonderful
Travelled on 12/2024
Always a good to great experience. Especially at this crowed time of year in NYC. The staff are always kind and welcoming. Especially Tammy, Greg, Matthew, Davina ..
Rooms are just right for NYC. With 2880 plus nights at Marriott/Bonvoy .., Renaissance Time Sq is one of my Favorite's.
RW...
Mickie M said...
My favorite place to stay - super clean - great staff - great location
Travelled on 11/2024
This is my favorite place to stay in NYC. I visit several times a year and love the quick and easy access to Times Square and subways. The staff is amazing, the rooms are always clean, and the concierge has helped so many times with my questions - their patience is commendable. As a woman solo traveler most of the time, Im always cautious about where I stay and the safety and security of the location. I have ne...
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Nicole M said...
Best hotel in NYC
Travelled on 11/2024
Tammy five minute goes directly to Tammy at the front desk and Rafael at the our lounge deserve a raise. They were amazing. They made us feel right at home, always catered to us and we had the best time because of their love and service for the hotel....