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Reviews
Tripadvisor Traveller RatingBased on 8330 Reviews
Traveller ReviewsRanked #221 of 565 hotels in New York City
Traveller Rating
Excellent
4298
Very Good
2418
Average
926
Poor
366
Terrible
324
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
239susannas said...
Great stay in central location
Travelled on 10/2024
I had a very good stay at this hotel in October. I stayed here twice on a trip to New York and both visits very good. First stay we got upgraded to a suite which was a corner room and had a great view and lots of space. Second stay was the room type we had booked and still a good choice. Rooms are a little tired but beds comfortable and nice bathrooms. Check in on both visits was very friendly and quick.
Loca...
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Victor G said...
Great stay
Travelled on 11/2024
Had a great time the holes was very nice all the employees were great room was very nice and Jessica was so friendly and nice and helpful made my safe awesome I definitely will return to this hotel again because of there great hospitality and awesome service...
homeo2020 said...
Will Not Stay Here Again
Travelled on 11/2024
We travelled here for business, but had our privacy invaded, were intentionally locked out of our room by hotel staff, and were charged $500.00 in addition to the cost of our stay after being accused of damaging the carpet in our room. Next time we travel to NY, we will stay at a different hotel....
Jazzgal67 said...
Never disappoints.
Travelled on 11/2024
Thankful for the opportunity to come and spend the Thanksgiving week at one of my favorite hotels. There is something very different about the way the staff are trained at Intercontinental hotels. From Spain to Portugal to New York City, excellence definitely shines bright. Enjoyed good food and friendly serving staff. Always a lovely experience....
lhbz said...
Excellent hotel on the West Side. Great staff. Upscale Intercontinental feel.
Travelled on 11/2024
I am an IHG Platinum Elite member, and often stay at various Intercontinental hotels around the world. My experience with intercontinental in the U.S. over the last few years has been disappointing, as I find the chains hotels overseas superior. The Barclay Intercontinental in midtown Manhattan is a case in point. The hotel is not as good, generally as it used to be. Thats not the case with this hotel two blocks fro...
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