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Reviews
Tripadvisor Traveller RatingBased on 1624 Reviews
Traveller ReviewsRanked #265 of 565 hotels in New York City
Traveller Rating
Excellent
985
Very Good
321
Average
126
Poor
86
Terrible
106
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
S D said...
Exceptional Service Made Our Stay Unforgettable
Travelled on 11/2024
During our recent stay, Taa Rah went above and beyond to ensure our experience was truly exceptional. From the moment we arrived, he greeted us warmly and made us feel at home.
Taa Rah was attentive to our needs, offering personalized recommendations for local attractions and restaurants that perfectly suited our preferences.
His genuine kindness, professionalism, and attention to detail made a significant differen...
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David T said...
Great stay in NYC
Travelled on 11/2024
We had a great stay at Indigo Lower East Side.. perfect location just near the famous Katz deli .. very spacious room and bathroom for aNY hotel. Rooftop bar, restaurant and small pool with great views were a real bonus.
The reception staff and housekeeping crew were all very friendly and welcoming..
But the best compliment goes to Milke and Donald from guest services.. I accidentally left my passport, Sony headph...
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Jon E said...
Great location, property and staff. Our NYC favorite.
Travelled on 11/2024
This is our preferred property to stay at when in NYC.
We have stayed there a dozen or more times over the years and have never been disappointed.
It is a great location if you are looking for an authentic NYC experience.
In addition to great food, entertainment, a cool building, rooms and location the crowning glory is the staff.
From check in at the front desk, bell service, housekeeping, bar staff to management,...
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BuffaloPundit said...
A Nightclub Masquerading as a "Hotel"
Travelled on 11/2024
We were assigned room 1201. There is no 13th floor in the hotel, as is customary. The 14th floor is a nightclub. On the night of Saturday November 16th, that nightclub was already going at 6pm. When we stopped by our room to drop off some things at 6:30, we noticed the noise from the nightclub - booming bass and drums - was excessive. There are two elevator banks at the hotel - one is for all floors, and one is only ...
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Erin I said...
Girls Trip to Lower East Side
Travelled on 11/2024
Rooms were bigger then we expected. Beds were comfy. Black out shades were nice. Front desk and security were great. Held our bags until we had our flights. Very accommodating. Some critiques - shower over head didn't work and the courtyard was a bit noisey and loud until 2am each night but it was also the weekend....