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Reviews
Tripadvisor Traveller RatingBased on 645 Reviews
Traveller ReviewsRanked #265 of 567 hotels in New York City
Traveller Rating
Excellent
337
Very Good
134
Average
68
Poor
42
Terrible
65
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tourist40095128828 said...
Great location but not clean
Travelled on 12/2024
Cons:
Room was very visibly dirty, looked like the floors hadn't been vacuumed, curtains were very dusty, and most of the surfaces had finger marks and smears on them. Skirting boards all had a layer of dust on them and there was a build up of dirt where floor met the skirting. Seemed like the bare minimum had been done in terms of cleaning.
Asked to change room because of this and were given another equally dirty r...
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Hugodem said...
Perfect hotel with the right about if booji and comfort
Travelled on 10/2024
The hotel was perfect from beginning to end. I booked this for my daughter and I for her 18th birthday. Anthony, the general manager replied to my email questions promptly and professional and then surprised us with a room full of balloons, petals, hand written card! Thank you Anthony!
The hotel is in a great location, walkable to the main sites and close to the subway. The rooftop bar is added bonus- I strongly re...
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whitedave55 said...
Awesome spot!
Travelled on 12/2024
Wonderful hotel in a perfect location centrally located to so many great sights! Easy walk from Penn Station, subway line nearby. Service was impeccable, room very comfortable, cant recommend highly enough! A truly exceptional experience in the heart of the city....
Jana C said...
New York Christmas
Travelled on 12/2024
This is probably one of the best hotels Ive been. From the front desk to every staff, they were all so welcoming. I also loved that the place is close to everything. Few minutes walking to Times Square, Bryant Park, Rockefeller center and more. Highly recommend to stay here! Cant wait to come back....
Kirsty S said...
Best stay
Travelled on 12/2024
Just home from a fantastic 5night stay at hotel Hendricks , great central location with lots of top New York hot spots within a 10 minute walk all the staff are very friendly and accommodating , beds and pillows are the best Ive ever slept on and the shower pressure is great for sore aching muscles from all the walking , I would not hesitate to stay here again , disappointed that we didnt get to go to the roof top...
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