Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2235 Reviews
Traveller ReviewsRanked #208 of 567 hotels in New York City
Traveller Rating
Excellent
1389
Very Good
519
Average
175
Poor
77
Terrible
75
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Michelle K said...
***** WARNING HIDDEN COSTS ****
Travelled on 12/2024
I booked this holiday with Love Holidays as Room Only.
I dont eat breakfast and if I did I wouldnt want to eat it in the same place for seven mornings.
On arrival we were informed we needed to pay a $700 deposit for our room and a non refundable non negotiable resort fee of $50 per day. This included a $25 breakfast credit.,
So please be warned on top of this you have to pay another $25 per person if theres two if...
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Passport304197 said...
Walk everywhere, from quiet, clean hotel with huge bathrooms!
Travelled on 12/2024
Very comfortable, clean room with closet & huge bathroom! Fast elevators & hotel is quiet, even though you are on Lex Av. Very delicious breakfast in french cafe, plus across the street is Danish bakery. Easy walking distance to Rockefeller, Broadway, Grand Central, etc I highly recommend....
Wirral1207 said...
Avoid- charges fees
Travelled on 12/2024
**Beware of charges**
On arrival they mentioned a 100 dollar deposit and a 50 dollar amenities fee. That's fair.
After checking out they charged 100 dollar per night breakage fee and a 50 dollar per day amenity fee plus a 250 dollar charge to clean the room! The cleaners came in once on a 4 night stay. The room was left tidy with no breakages too.
The hotel itself is nice. But I wouldn't ever stay again. Booked th...
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Sara S said...
New York New York
Travelled on 11/2024
We stayed here to celebrate my daughters 30th birthday, we travelled separately booked 2 rooms, my daughter arrived before the rest of us and on arrival was told before going to the room she had to pay a 500$ security deposit she didnt have a credit card or that amount of money so had to transfer money from her savings so she could get into the room, this I found unacceptable, we had already paid for the room! When ...
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Gurjit G said...
To much expense when we arrived
Travelled on 11/2024
Even though the hotel staff are nice , there is definitely something wrong , you get conned at the desk , where they say 25credits to breakfast, but its costs you 85 dollars, for egg and bacon on toast , then you expect to pay for your hotel , before you arrive, but then everyday they put of 50 dollars for using enmities, such as internet or gym , which are included in price . You giving out £1000 dollars before yo...
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