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Reviews
Tripadvisor Traveller RatingBased on 8722 Reviews
Traveller ReviewsRanked #320 of 565 hotels in New York City
Traveller Rating
Excellent
4971
Very Good
2539
Average
693
Poor
278
Terrible
243
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Laura S said...
Nice, clean rooms. Friendly staff. Mike in the parking/valet service went above and beyond in helping us.
Travelled on 11/2024
Thanksgiving Stay! Nice, clean rooms and friendly staff. We had an issue with being given the wrong rooms,(which was quickly resolved), but our one night stay went well. There was a problem with the parking service but Mike helped tremendously....
Cindy N said...
Very helpful valet
Travelled on 11/2024
Michael was very friendly and helpful in explaining the ins and outs of parking, street closures, luggage storage and related concerns at a very busy time. Check in was delay but we got free breakfast for 2 which was fantastic. Thank you. Happy Thanksgiving to everyone....
Daniel K said...
Milk does a body good!
Travelled on 11/2024
Robert, the most friendly and helpful valet in all of New York City made my stay as pleasant and relaxing as one could in the bustling city. If Times Square is on your list, the Hilton hotel will make your stay seamless. Thanks for all of your help.
The man from Kansas with a gallon of milk!...
Jennifer S said...
Enjoyable and comfortable
Travelled on 11/2024
I took my daughter on a trip to the city fir her 21st birthday. The hotel was clean and beautifully decorated for the holiday season. The staff were kind and helpful at all times. Of course there is a lot of noise and lights, but it's Times Square! We were on the 40th floor and the view was wonderful! The blackout curtains were plenty to block the light. There's only 3 things I wasn't a fan of, and that's why I gave...
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N2231RDdyland said...
Friendly staff and comfortable rooms
Travelled on 11/2024
We enjoyed our stay in Times Square. The staff was friendly and our room was comfortable. Mike, valet attendant, was especially kind. He delivered our car in a timely manner, we were on a tight schedule, and offered helpful directions to navigate the city. Our overall experience was good and would stay here again....