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Reviews
Tripadvisor Traveller RatingBased on 3757 Reviews
Traveller ReviewsRanked #192 of 565 hotels in New York City
Traveller Rating
Excellent
2522
Very Good
779
Average
272
Poor
98
Terrible
87
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
MsHellfire said...
Nice and helpful staff
Travelled on 11/2024
My expectations were pretty low given the reviews here so perhaps that prepared me for a better stay than I otherwise would have had. The staff were really gracious and particularly helpful with making sure I knew where I was going for my various appointments and meetings.
The room was comfortable and had all of the amenities that I needed. The bathroom felt pretty luxurious given the space limitations of New York...
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katyhuesitos said...
THE WORST EXPERIENCE IN A HOTEL IN ALL NEW YORK CITY
Travelled on 10/2024
DO NOT BOOK OR STAY HERE
They treated us in the worst way possible.
Never in 12 years of traveling to NYC and staying in the best in the city, have we been treated in such a degrading way as this hotel did. Supposedly this hotel is five stars but it treats guests at zero stars.
We received the worst treatment especially from this person named:
STEPHEN TUREK
ASSISTANT DIRECTOR GUEST SERVICES
We had made a reservat...
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Jacob W said...
Great hotel in the perfect location
Travelled on 10/2024
This was a perfect hotel for our first trip to New York. The staff was very kind and helpful, and I think this location is just about perfect. Even our Uber driver, when he was dropping us off at our hotel, said "Wow, your hotel is in the perfect spot."
Our room wasn't huge, but from what I've seen when looking up hotels in NYC, it was larger than most. Plenty of room for two. Very comfortable bed and the bathro...
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Eliza M said...
Lovely Hotel Near Central Park
Travelled on 10/2024
A lovely hotel in a great location. Lots of restaurants within walking distance, close to central park, and the beds are so nice and comfortable. The lobby smells lovely as you walk in. They change the scent every so often but it is a nice change from the smells of the city....
Carlos H said...
WARNING : THE MOST DISCRIMINATORY HOTEL AND WITH TERRIBLE GUEST TREATMENT IN A HOTEL IN NYC.
Travelled on 10/2024
I want you to know how furious I am with this hotel. That we wasted our vacations
Hilton Club / The Quin
101 W 57th Street
New York, NY
10019
They treated us in the worst way possible !!!
Never in 12 years of traveling to NYC and staying in different hotels, have we been treated in such a degrading way as this hotel did.
Supposedly five stars but with zero star treatment.
Especially this person named :
STE...
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