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Reviews
Tripadvisor Traveller RatingBased on 2548 Reviews
Traveller ReviewsRanked #260 of 565 hotels in New York City
Traveller Rating
Excellent
923
Very Good
1066
Average
353
Poor
108
Terrible
98
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Xander4609XY said...
A very comfortable stay
Travelled on 11/2024
We enjoyed our stay here in November 2024. The staff were very friendly and courteous, and nothing felt like it was too much to ask. The staff were very accommodating to our requests and for that we are most grateful.
The room was a standard king. Very comfortable bed and pillows. Plenty of space in the room, not that we spent much time in it! Bathroom is perfectly adequate.
If you want a quiet room ask for a hig...
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kathy h said...
Choice
Travelled on 11/2024
With hundreds of choices I picked the right one. Right next to the port authority bus terminal, 6 blocks from Penn STATION and hundreds of restaurants we hit the nail on the head. Breakfast was free and plentiful. Great customer service at every turn. This is my 37th time in NYC bravo to me...
Reviewsbymom said...
Great stay and location
Travelled on 11/2024
Had a great stay. Just a short walk from Times Square and subway lines so great location. The hotel was modern and clean and did offer free breakfast which was a huge bonus - the staff in the breakfast area were top notch and so friendly! Rooms are small but they all are in this city - room was clean and beds comfy after long days walking. The only con was no restaurant or bar on site but lots close in the area if yo...
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Francesco G said...
post-accident assistance
Travelled on 11/2024
A special thank you to Teresa , Diomarys and Malik for their pleasant attentions during midday of Marathon...truly professional people..thanks for everithing..
I hope to see you all next year...really nice people....
francesco gherardi...
11Stef said...
Nice clean hotel in a busy but great location of NYC
Travelled on 10/2024
Very nice hotel in a great location in NYC. I usually hate the noisy streets in New York but high enough floor and on a side street it wasnt nearly as loud. Free breakfast in the morning very typical Fairfield Inn breakfast. Does have a nice bar downstairs as well....