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Reviews
Tripadvisor Traveller RatingBased on 1497 Reviews
Traveller ReviewsRanked #192 of 567 hotels in New York City
Traveller Rating
Excellent
753
Very Good
547
Average
126
Poor
30
Terrible
41
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
jhrx said...
Great location, excellent customer service, and very clean.
Travelled on 01/2025
The hotel location was convenient and an easy walk to Times Square, Penn Station, Madison Square Garden and many other attractions. The hotel and rooms are very clean. Katheryn at the check-in desk and all of the Bistro staff, especially Lisette, that we encountered provided excellent customer service and made our party of four feel like valued guests. I will be staying here again on future trips and will recommend t...
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83halm said...
Enjoyed our visit to NYC!
Travelled on 12/2024
The staff was very friendly and very helpful, in particular by providing subway directions for us to various venues . The hotel is very conveniently located to many areas of interest. I would recommend this hotel to anyone visiting Manhattan....
tonisabala said...
Great hotel
Travelled on 12/2024
Great hotel, excelent location , seems recently renovated, good size room.
Everething spotless although water preassure from the shower (floor 22) could be better.
Apart from that, the rest was excellent. Definetly will repeat on my next visit...
527suzyb said...
Oasis in a Somewhat Seedy Neighborhood
Travelled on 11/2024
The Courtyard NY Manhattan Times Square West is an oasis in a convenient but somewhat seedy neighborhood. Stepping inside is like entering a different world. Staff were both warmly welcoming and exceptionally vigilant about those entering (important given the location). Our two-queens room was small but about what wed expect size-wise for NYC. The modern furnishings left flexible storage options for the four of us. ...
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RLC9 said...
Very safe, clean, new, and convenient
Travelled on 11/2024
As a Titanium, we asked for the highest floors available for our double queen and king rooms. Our queen was on the 20th, and king on the 21st (out of 27).
Our rooms were new, very clean, and spacious. The true queen beds and king bed were firm. Both rooms had a desk and chair.
The queen rooms face the back (see photo of view) and are quiet, and the king rooms face the front (view of only close buildings from the 21...
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