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Reviews
Tripadvisor Traveller RatingBased on 6599 Reviews
Traveller ReviewsRanked #339 of 567 hotels in New York City
Traveller Rating
Excellent
2455
Very Good
2827
Average
803
Poor
301
Terrible
213
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
sunshine315 said...
Such a disappointment
Travelled on 12/2024
The Belvedere used to my go to hotel in NYC. I would stay here on average of 6 times a year. Loved the location, staff and everything about it. I havent stayed there in 4 years as an immediate family member gets me an employee discount at another group of hotels do that is where I stay. This visit to NY I wasnt able to get all the nights I needed at the other hotel so we decided to go back to Belvedere. What a disa...
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Jae B said...
Poor front desk customer service
Travelled on 12/2024
Location great however customer service at the front desk is terrible. Went with my family of 7. Front desk staff not accommodating at all to what we had already paid for and they gave us the run around the whole trip! Be warned, do not pay extra for a "view" or "upgrade' because you could end up on the 5th floor looking at a trashy beat up building like we did. We asked to speak to a front desk manager FOUR differen...
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Avadaisybear said...
A very good hotel
Travelled on 12/2024
Reading previous reviews about this hotel I have to say I was very concerned that we had booked something awful. I need not have worried and can only say I really dont know how the reviews can be so different to our experience. We were a family of 6 booked into two double rooms. The rooms were clean with NO staining of bed linen, there were NO bedbugs and NO cockroaches. The beds were comfortable and we all had g...
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Mobile05013799261 said...
An enjoyable hotel stay.
Travelled on 08/2024
This was a very nice hotel. The room was lovely with a very nice kitchenette station. The staff were very nice and accommodating. It was conveniently located just a short walk from many attractions such as Broadway, Times Square and the Empire State Building. We plan to stay here again when we return to NYC next summer....
C7990ITleeb said...
Location - The only selling point
Travelled on 11/2024
If you expect to treated like a paying guest, or a friendly tourist then this isnt the hotel for you.
Reception staff (several) were incredibly rude and seemed to lack in any kind of basic level of customer service.
The location of the hotel is just about the only reason I have scored this hotel with a three. The facilities are poor (despite a ludicrous additional facilities fee) the staff are rude and the rooms...
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