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Reviews
Tripadvisor Traveller RatingBased on 615 Reviews
Traveller ReviewsRanked #14 of 565 hotels in New York City
Traveller Rating
Excellent
542
Very Good
54
Average
15
Poor
4
Terrible
1
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Zahiar A said...
Just the best hotel!
Travelled on 11/2024
Best hotel by far, I love staying here, every NYC trip I make, it's my first choice. Staff are awesome, concierge is the best (shout out to Cristian & Danny!!!), love them for taking care of booking things for me, sharing tips on best places to visit so I can see more & more of the city, including when I venture outside of the state! Rooms are spacious, clean, nice & quiet. And the newly opened Cafe is great for brea...
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Vaughan W said...
Good value hotel in great location with decent sized rooms
Travelled on 11/2024
Very good value hotel in the heart of the financial district of NYC, downtown Manhattan. Loads of bars and restaurants around. Front desk and concierge were helpful, polite and cheerful. Rooms were clean and spacious for NYC. Bathroom good with decent shower. Would happily return here.
Top tip - if getting a cab to JFK and you see it is going to take longer than an hour, the concierge will get you a fixed rate cab ...
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janjoun19 said...
Great hotel with a great location
Travelled on 11/2024
Everything is impeccably clean and polished and staff are very helpful and eager to assist.
Location for us as a family was perfect. It's in the financial district so walking distance to all sites in that area (wall st, world trade center, oculus, Brooklyn bridge, and even battery park). It is also across the street from fulton subway which got us right to all the other sites, in a safe neighborhood that's still in ...
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Latasha M said...
Home away from home!
Travelled on 10/2024
OMG! Where do I start?! Such an amazing stay! From the staff all the way to the clean rooms and comfy beds! This place was perfect. Truly home away from home!
First let's start with customer service, Stephanie the front desk receptionist, Peter, Daniel, and Jose...all were exceptional! They made us feel like family and genuinely showed interest in all we had going on. We felt very welcomed! From the moment we pulled...
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Natalie132326 said...
WOW! Such an amazing hotel
Travelled on 10/2024
We stayed a few nights to explore NY and attend a wedding. The hotel was conveniently placed to explore and was close to Fulton Street where you could easily get the subway. It was a safe neighbourhood and plenty of amenities nearby. We cannot thank all the staff enough especially the concierges Daniel and Christian. Everyone was so welcoming and made you feel special. The room was very well equipped and the bed was ...
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