Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1848 Reviews
Traveller ReviewsRanked #59 of 289 hotels in Naples
Traveller Rating
Excellent
459
Very Good
849
Average
348
Poor
123
Terrible
69
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Kai W said...
Some improvements needed but good value for money
Travelled on 11/2024
The hotel clearly is a bit dated except for the lobby and part of the room. Bathroom also pretty old. Location is right in the heart of Napoli, staff were friendly and value for money was good. The breakfast could use some improvements in terms of general ambiance and offerings at the buffet....
Keith M said...
Excellent hotel
Travelled on 10/2024
Excellent hotel, in a great location. We arrived at the hotel early after a flight from JFK, the hotel staff was able to check us in early. Allowing us to recover before exploring Naples. The hotel room was clean and the service in the hotel exceeded our expectations....
Jet14092981439 said...
Hot and Uncomfortable Room - bad A/C
Travelled on 09/2024
Our guestroom was so miserably hot we did not get any rest. The beds have only a comforter,
no flat sheet so we slept through the night completely uncovered. Pillows were extremely flat and bedding was rough and scratchy. We called the front desk and they sent someone to check on the air conditioner but as soon as he walked in he said it was fine. The walls are also very thin here so we heard everyone elses alarms ...
Read more
686marilous said...
Really nice hotel
Travelled on 08/2024
The location was a must...next to everything!the metro station just outside the hotel in a few metres...clean rooms- although ours did not have any view of the castle and we paid a deluxe one.The breakfast was very good and the staff really helpful!I would definitely recommend it!...
815julienw said...
Amazing first stay in Naples!
Travelled on 08/2024
I stayed at the Mercure Angioino for my first trip to Naples. The staff managed to upgrade me (I am an Accor gold member) although we were in high season, which was much appreciated.
The room was spacious, modern and well-equipped. The air conditioning worked marvelously well, which was a bliss in these very hot Summer days! Breakfast was also great, with a lot of choice (especially if you like sweet food).
Thanks ...
Read more