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Reviews
Tripadvisor Traveller RatingBased on 594 Reviews
Traveller ReviewsRanked #141 of 287 hotels in Naples
Traveller Rating
Excellent
115
Very Good
170
Average
136
Poor
93
Terrible
80
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Andrea D said...
Sorry, but it is not a 4 stars hotel.
Travelled on 10/2024
I stayed in this hotel for 2 nights. Unfortunately, the first sight was not good. In general, the room has old furniture and there was no plug close to my bed to charge my iPhone. The bathroom was dirty with few amanities and the door banged against the wc. Furthermore, my bedsheets smelled like bleach and I also found some yellow spots. Sorry but this is not a four stars hotel. Despite this, the first day the recep...
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Sarah S said...
Great Hotel
Travelled on 06/2024
We were a large party. Check in was organised and went smoothly. From start to finish the staff at this wonderful hotel were attentive, helpful and charming. I would like to mention Carlo, Monica and Lucretia who were so helpful all day and every day. We had a glitch hitch with the air con in one of our rooms and the issue was sorted quickly. Breakfast and dinner were very good. Breakfast had a great selection ...
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RobbEmma1904 said...
If you ever listen to a review, please let it be this one!
Travelled on 09/2023
Where to begin. Our stay at this hotel was a significant disappointment, especially considering the price we paid. The room was in poor condition, with noticeable dirt and a shower that barely functioned. Despite paying for a balcony view, we were disappointed to find none. The room itself was cramped, lacking wardrobe space, and furnished with pillows the quarter of a normal size. Also, the lock to our door barely w...
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Philippa L said...
Rude staff, no working aircon and deceiving pictures
Travelled on 07/2023
Arrived early evening during the heat wave so incredibly hot and desperate for a cool room and comfy bed. We had booked 2 double rooms. One was double and the other small. The double was ok although tired-looking with a smelly fridge that didn't work, the aircon also stopped working late on in the evening and couldn't be fixed. The small room was disgusting, smelt of faeces, the fridge had mold and flies in. They swa...
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Katie Anne M said...
Wish we would have stayed elsewhere.
Travelled on 08/2023
Our room had a broken AC that was leaking. When housekeeping offered a swamp cooler, the front desk staff said he didnt think it was needed because he thought it was cool enough (despite it being significantly warmer than the rooms of the other people in our group). He also said the AC was working properly. We purchased a fan to use as the outside temperature was 40+ degrees. Much to be desired with the cleanlines...
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