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Reviews
Tripadvisor Traveller RatingBased on 977 Reviews
Traveller ReviewsRanked #138 of 455 hotels in Florence
Traveller Rating
Excellent
398
Very Good
416
Average
131
Poor
21
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jill P said...
A great location, with friendly, competent and helpful staff.
Travelled on 10/2024
I loved the time I spent here. The hotel is close to shops, restaurants and the main railway station.
Every staff member I met here was friendly, helpful and competent. Leonardo and the other reception members were attentive and ready with a welcoming smile. Jovannah in the breakfast room was outstanding. The breakfast was delicious and Jovannah took pride in her work and was friendly and kind. Roy, Isobel and Yafa...
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Lewis_kath said...
October Florence visit
Travelled on 10/2024
Great little hotel. Basic rooms but clean and well kept. 10-15 min walk from main train station and 10-20 min walk from main attractions. Nice courtyard garden for a drink and lots of nice restaurants a short walk away including an excellent one next door. We did room only but plenty places nearby to get pastry, croissant and a coffee. Complimentary drink in the bar which was a nice touch....
Steve M said...
Great hotel in a great location
Travelled on 08/2024
Wonderful hotel situated very close to centre and all attractions. The reception staff were friendly and welcoming and the family room was basic but comfortable with great air conditioning. The breakfast was of good quality and never busy. Recommended and we would stay here again....
KomMNHome said...
Decent stay but overpriced!
Travelled on 08/2024
Location is good. Breakfast is rich, yummy and well attended. Front desk is friendly and ready to help. Rooms unfortunately are small but doesn't hurt if you are only going to sleep in and not much beyond that. Bathrooms are also tiny. Having said that facility is clean and welcoming. Given all the good experiences the only reason we drop stars is because price does not justify what you get for it....
Carole P said...
Lovely Hotel
Travelled on 06/2024
Lovely, quaint hotel. Very clean. Very well located to majority of sights. Bus stops opposite. Ten minutes from station, so easy to get to from the airport.
Staff are very friendly and helpful.
Would definitely stay here again and highly recommend....