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Reviews
Tripadvisor Traveller RatingBased on 604 Reviews
Traveller ReviewsRanked #44 of 444 hotels in Munich
Traveller Rating
Excellent
286
Very Good
229
Average
51
Poor
20
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Christine S said...
We loved this Hotel
Travelled on 08/2024
Close to the city
Close to Biergarten
Very close to transport- railway station
Room space was good
Hotel staff were great
Loved the continental breakfast- a good variety of food choices offered
Rooms refreshed daily
Recently refurbished, so all spaces are nice and clean....
Scottkjs said...
Comfortable accommodation great train links.
Travelled on 09/2024
I had a comfortable stay whilst on business. The room (326) was on a corner and had loads of light. Comfortable bedding and well laid out room. The reception and bar staff were friendly and efficient. The breakfast was mainly vold options but there was enough choice to suit most appetites. Great location next to the train station, which takes you to the city or airport. ...
Amy S said...
Excellent Customer Service!!
Travelled on 08/2024
The customer service is excellent! The employees, at this location, are the very best! My stays, at this location, have always been enjoyable and easy. I stay for extended periods and the staff make me feel at home. I highly recommend this hotel for the kind employees and superb service! ...
kjs1981 said...
Very comfortable beds
Travelled on 08/2024
We booked 2 rooms. We Arrived in the afternoon. Our rooms were not ready. The Lady on reception could not speak very good English, this may have been a barrier although she did not appear to be very helpful. We Left luggage in reception area, not in a locked room.
We returned later to a lovely young man who checked us into our rooms & without asking got them next door to each other.
Rooms were lovely and clean. The...
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woodview123 said...
Small improvements needed, Could be better
Travelled on 08/2024
Room;
Our fold down bed was broken, we called maintenance who confirmed it was broken as springs not connected to frame. We changed rooms to find the second room fold bed was also broken (452).
The bed linen was not clean when we arrived with blood stains on fold bed sheet. Our room was not cleaned on second day.
Even though we paid for three guests every day we had to ask for three sets of towels. They must exp...
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