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Reviews
Tripadvisor Traveller RatingBased on 1132 Reviews
Traveller ReviewsRanked #101 of 489 hotels in Milan
Traveller Rating
Excellent
483
Very Good
465
Average
123
Poor
31
Terrible
30
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Lov0li said...
Conveniently central location, friendly staff
Travelled on 07/2024
We had a pleasant stay at UNAHOTELS Cusani Milano. Upon check-in, we were initially given an upgraded room facing the tram line and street, but due to the noise from trams running until 1 am, we requested to return to our original room. The staff were very understanding and accommodating.
The hotel itself was comfortable, with excellent service, and was very centrally located, making it ideal for exploring Milans ...
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343melissaz said...
Would stay again
Travelled on 09/2024
Pros
- good location
- loved the towels were bath sheets and the usual small hotel towels
- the bathroom was well stocked with everything you could imagine needing
- room was good size (actually able to store two suitcases)
- staff were nice
- very quiet room
- love bathrobes and slippers
Cons
- bed was too hard for my preference
- no bedside tables
- breakfast was average...
michalis_grig said...
Very nice hotel, excellent location , excellent breakfast
Travelled on 11/2023
The receptionists were friendly and helpful.
Breakfast was rich and very good quality.
We travelled during our pregnancy months and the manager of the front office gave us a room to remember. EXCELLENT.
Also it is walking distance to the Center 0 minutes. And outside with metro.
Good choice...
simone_carmona said...
Great stay in a great location
Travelled on 08/2024
We stayed for 5 nights and it was a great stay. The location is excellent, the staff were friendly, breakfast was nice. To address the 2 biggest complains Ive seen in previous reviews: 1) Noise. Yes, a tram line passes right by the hotel, but in all honesty, the noise wasnt bad. We were on the 5th floor, which may have had an influence on perceived noise, but one of us is a very light sleeper and they didnt have a...
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fernanda-LRH said...
Need a urgent renovation
Travelled on 07/2024
Need refurbishment and renovation
Photos in the web site must be from 15+ years ago. Old hotel, and rooms. The room gave me allergy. Need an urgent refurbishment, because it is a bit decadent. Website misleading clients. Not well located. Do not recommend....