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Reviews
Tripadvisor Traveller RatingBased on 433 Reviews
Traveller ReviewsRanked #144 of 490 hotels in Milan
Traveller Rating
Excellent
231
Very Good
89
Average
49
Poor
33
Terrible
31
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
LHK1962 said...
Fab location, great staff, rooms are extremely clean and comfortable.
Travelled on 12/2024
The hotel is brilliantly situated in the centre of Milan, just across from the Duomo, many cafes and restaurants and the fabulous Milan shopping; we have stayed there many times. The staff are professional, friendly and helpful. The rooms and bathrooms are spotlessly clean and extremely comfortable. We highly recommend Sina The Gray! Liz K....
lenalD6628ZF said...
Utterly Disgraceful and Unsafe Experience at Sina Gray Milan
Travelled on 11/2024
Dear Sina Gray Milan Management,
I am writing to express my absolute dismay and outrage over the appalling experience I endured during my recent stay at your hotel. It was not just unpleasant but outright stressful and frightening.
On 12th Nov 2024 the hotel experienced a complete blackout from approximately 10 PM to midnight. This situation was managed with a shocking lack of professionalism, care, or basic concer...
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Ivy R said...
Best Stay in Milan
Travelled on 10/2024
My husband and I were impressed with the overall quality experience we had in this hotel. We were apprehensive when we booked this hotel because we normally do not stay in Small Luxury Hotels (SLH) we are used to the big hotels however we were amazed by the hospitality of the staff, from the lady who checked us in to the bell man. Not only that, the room is well appointed and its also very clean. They also had a tur...
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cannonsandi said...
Wonderful stay in convenient location!
Travelled on 09/2024
The hotel staff were extremely helpful in arranging transportation from/to the airport as well as to other cities on our trip. The room was upgraded free and was so very nice and comfortable. The location is central to the city center to walking was a breeze! Would definitely go back!...
denise s said...
Rogues and overpriced
Travelled on 08/2024
They are the biggest rogues going. We booked at one price then increased when we came to check out. One of our friends had a better room. Got $100 each night but wouldntt offer the same. My other friends were upgraded ( which they hadnt requested ). On check out were charged
Their breakfast is beyond awful. Only good thing is the location. !!!!!...