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Reviews
Tripadvisor Traveller RatingBased on 1528 Reviews
Traveller ReviewsRanked #95 of 489 hotels in Milan
Traveller Rating
Excellent
588
Very Good
669
Average
195
Poor
47
Terrible
30
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Aviation C said...
A very welcoming hotel!
Travelled on 11/2024
Excellent hotel that I love and trust. The room was very cosy and provided tea bags, and toothbrushes. The room was VERY well cleaned, making the stay very welcoming. Downstairs, the hotel restaurant served a large selection of food. The brekkie there was awesome. Love to stay there for a next trip....
Maria g said...
Great service of Deysi
Travelled on 11/2024
It was a great stay. I didnt have too much time to enjoy the hotel, but I definitely enjoyed the service. Deysi was the best. She was kind and professional and made my stay way more comfortable. She was in the restaurant and her recommendations were perfect.
Thank you...
F2traveler said...
Worst Experience in Milan
Travelled on 10/2024
Compared to my first stay at this hotel four years ago, this experience was by far the worst during my trip to Italy and in contrast to other NH hotels Ive stayed in. The AC was not working, so I approached the reception to report it. I spoke to a new team member named Nicola (if I remember correctly). While we were discussing the issue, another staff member, who was assisting another guest, interrupted our conversa...
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O8312ZXandreab said...
Efficient, clean and delicious
Travelled on 10/2024
5 the room are very clean and comfortable.
The breakfast is delicious with nay option, including vegetarian!
The attendants are the best. Daisy, Susanna, Guilda and Sara may every morning better end special, even with 5 hours of time difference! Grazie!...
Mireya O said...
Terrible
Travelled on 10/2024
"Completely disappointed with the expectations I had for my stay at this hotel in Milan. They advertise it as a four-star hotel, but it barely reaches two stars. The room had no air conditioning, the floor was dirty, and there were no outlets near the bedside tables. Overall, the room was not comfortable at all. The only pleasant thing about this hotel was Mrs. Sara from the restaurant café and Irene, the receptionis...
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