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Reviews
Tripadvisor Traveller RatingBased on 234 Reviews
Traveller ReviewsRanked #239 of 489 hotels in Milan
Traveller Rating
Excellent
87
Very Good
63
Average
29
Poor
23
Terrible
33
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
terohe said...
Clean hotel with excellent service, comfortable beds, thin walls, inconvenient location, and impractical design details.
Travelled on 11/2024
The hotel was clean, and the customer service was excellent. The beds were comfortable. For some reason, we were given an accessible room designed for wheelchair users. This didnt bother us, as I assume the room was more spacious than a standard one.
The walls in the rooms were thin, and sounds from the neighboring room were quite audible. The view was of the inner courtyard, and directly opposite our window were l...
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Merili N said...
Never ever
Travelled on 11/2024
I was searching for a hotel not far from central station area, where I can book a room with twin beds. I made booking through agoda, there wasnt options separately like twin and double. It was like double or twin, and had to make my preference that I want two beds.
Well, when I arrived they said I booked a double room and if I want two beds, I have to pay extra for that.
After 2nights had lovely surprise when m...
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lilyisafilly said...
Great staff!
Travelled on 07/2024
I want to start off by saying how amazing the housekeeping crew was and the front desk staff. They are extremely friendly and made sure we had everything we needed. But I do want to share with you all about our stay. I personally would never stay here again. The bathroom was clean, however, the shower smelled like urine. Im not sure if it was the drain or just not cleaned well..?? but to tell you this much I didnt ...
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Sharon N said...
Personal items thrown away/stolen. Such a weird experience.
Travelled on 06/2024
Started out nice but in the end dissapointing. I started with an upgrade which was lovely. However, at the end of my stay there was an issue with missing items in my room. My retainer and some cotton pads were missing from my room. This was poorly handled. At first the reception desk implied it might have been thrown away because of a new hire and the second day they denied the whole thing. As if I would lie? I was t...
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MsSMoo said...
Nice modern place to stay.
Travelled on 05/2024
This is a great hotel a little out of the centre of Milan but with metro access close by. The staff are very friendly and helpful and the reception area was always clean. We were given a huge room which was very modern and clean. I would stay here again....