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Reviews
Tripadvisor Traveller RatingBased on 597 Reviews
Traveller ReviewsRanked #255 of 489 hotels in Milan
Traveller Rating
Excellent
131
Very Good
234
Average
117
Poor
53
Terrible
62
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Tpau1995 said...
Poor value for money!
Travelled on 10/2024
This hotel is extremely debilitated. I paid Eur1,200 and the bathroom is very small, with noisy and broken plumbing. The included breakfast female host was openly irritated when i asked for a second cappuccino! I barely ate the food as it was cold and unappetizing, and there is no room service.
Upon arriving, although i gad stipulated a non-smoking room due to allergies, was provided a room that wreaked of cigaret...
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Trail783754 said...
Unacceptable conduct and subpar accommodations at the hotel.
Travelled on 07/2024
Upon our early arrival at approximately 1:30 PM, we kindly inquired about the possibility of an early check-in due to my wife feeling unwell after our flight. Regrettably, our request was denied and the standard check-in process was also delayed. We encountered a lack of customer service skills and empathy from the staff, particularly from receptionist Cristina, whose unhelpful attitude was noted. Additionally, there...
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Jack H said...
Room as Hot as a Sauna
Travelled on 02/2024
Visited in February
Our room on the 5th floor had no air conditioning.
We might as well have stayed in a sauna - impossible to sleep over night
The Reception was extremely dismissive rude and unhelpful when we complained and offered no alternative/solutions
Very disappointing...
megannnbinks said...
Good hotel with not enough good reviews.
Travelled on 08/2023
Lovely charming hotel on the outskirts of central Milan. Good transport network - choice of buses and trams to use but these do take 15+ minutes to get to Milan central station and/or Duomo. Room cleaned everyday, nice facilities with coffee, tea and kettle provided but no milk. Lovely bright room with air con and balcony. Area of situation although good location does seem run down/ suburban. Nice lobby and outdoor c...
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kellylanc said...
Really disappointed and would not recommend at all
Travelled on 08/2023
I would like to say I never go out of my way to write a bad review, as I understand nowhere is perfect and often its just one or two minor things which arent good. But sadly I had to review this experience.
Upon check-in the grumpy person behind the desk took photocopies of our passports. We were given a key with a chunky, dirty keyring and werent told how we could get to our room or given any sort of informatio...
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