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Reviews
Tripadvisor Traveller RatingBased on 1431 Reviews
Traveller ReviewsRanked #148 of 489 hotels in Milan
Traveller Rating
Excellent
397
Very Good
664
Average
233
Poor
75
Terrible
62
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Jenny83a said...
Regret staying at this hotel
Travelled on 11/2024
I called the hotel for this incident and actually gave up as I have no prove about what happened with my 50, and after reading how they answered every complaint here, I understand my story will get no where. (In my opinion, this hotel is not using B-L-A-S-T as I can see they didnt seem to Believe, nor Listen to any complaints but the way they answered were too arrogant like I saidits my opinion)
Just to be cle...
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stuart w said...
Good choice hotel in Milan
Travelled on 10/2024
Nice hotel and example of a well run Hilton. Check in staff were very friendly, room was good. Breakfast area felt very basic and coffee machine took forever, could do with a bit more upmarket seating and tables. Staff were all very friendly and attentive...
Mohammedz121415 said...
Horrible experience while staying in Double tree Milano
Travelled on 10/2024
We have been robbed by the cleaners from our room while we have been taking our breakfast, then the front desk manager did not offer any help to get any information about the cleaner or even open an investigation about the issue.
even the from desk team tried to distract us by saying that the room was not entered by any of the staff members, yet after insisting of our situation they (discovered later) that the room w...
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mikex2017 said...
Standard
Travelled on 09/2024
Standard DoubleTree from the rooms to the breakfast to the gyms. Nothing out of the ordinary here. HH gold gets some free waters and that's about it. Not a lot around the hotel to go explore. Again, standard for what you'd expect from a business hotel....
HighlandLass24 said...
Great experience!
Travelled on 06/2024
We had a lovely stay here. We purposely wanted to stay a bit out of the city center because we were driving and wanted a place to park and the parking lot was convenient and secure. In the area around the hotel, we found places to eat and shop. The staff were incredibly friendly and helpful. Breakfast was wonderful. I think it was one of the bigger buffets I've seen in a hotel and the variety was great so that t...
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