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Reviews
Tripadvisor Traveller RatingBased on 2069 Reviews
Traveller ReviewsRanked #221 of 489 hotels in Milan
Traveller Rating
Excellent
520
Very Good
887
Average
347
Poor
173
Terrible
142
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
stevesky2015 said...
Shocked at this hotel
Travelled on 10/2024
I have stayed at hotels all over the world and in todays climate I dont like giving a negative review, however I feel justified on this occasion. We arrived late Monday evening ,so didnt get our bearings until Tuesday morning. We were shown to our table for breakfast. No member of staff approached us to show how its breakfast system worked. Eventually I called a waitress who got my wife a pot of hot water and myse...
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Dennis S said...
Great location in Milan
Travelled on 09/2024
From arrival to departure, hotel was top notch. Front desk was very helpful with our room accommodations. Hotel is very well appointed, room was very nice and staff was very helpful with dinner reservations. Hotel is within comfortable walkng distance to the Duomo and the Galleria and TRAM and METRO are right outside the hotel door. Rooftop restaurant is magnificient for either drinks, bites, or dinner. ...
DavidMMc56 said...
A very poor customer service system.
Travelled on 10/2024
Have just left after a 4 night stay. Staff were OK, meals we5e good, attention to detail and customer concerns were sadly lacking
Room was very small and cramped. Barely enough space to open a suitcase. The bathroom was smaller than my caravan shower. 1st ,morning asked reception to have maintenance check toilet cistern as it was constantly running water into the bowl all night. Was informed later in the day i...
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Fiona H said...
Midweek break
Travelled on 10/2024
Lovely hotel, staff friendly, roof top restaurant fantastic.
Room spacious, comfy bed, breakfast nice.
Five/ten walk to Cathedral, shopping mall, very central.
Would definitely recommend and would definitely stay there again.
Top marks....
Norma L said...
Amazing Rooftop view
Travelled on 10/2024
The hotel has an excellent location, and it is about six minutes walk to the Piazza del Duomo. It has comfortable beds and nice breakfast. We had problems opening our bedroom door with the card after checking in. While the hotel staff was trying to resolve the problem, we heard a fire alarm and the staff person who was helping to open the door suddenly disappeared without explanation. He came back about 15 minutes l...
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