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Reviews
Tripadvisor Traveller RatingBased on 1985 Reviews
Traveller ReviewsRanked #28 of 532 hotels in Madrid
Traveller Rating
Excellent
1585
Very Good
320
Average
46
Poor
20
Terrible
15
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
karni e said...
unbelievable
Travelled on 11/2024
few hotels can top this one. the staff was incredible, the hotel is beutiful, the room was comfortable, and the location was perfect!...
fcarb0ni said...
Very good option in Gran Via
Travelled on 11/2024
We stayed at this hotel twice and second stay confirmed the very positive first experience. Location: Gran Via has its pros and cons, but you are right at the centre of everything, walking distance to all sites and next door to excellent dining and shopping options, so I would recommend it, especially for first timers. We had a standard room, which was spacious and well equipped, bed was comfy, excellent soundproofin...
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JohnCfishing said...
Exceeded expectations!
Travelled on 11/2024
Was at Vincci The Mint for one night. Way exceeded expectations. The staff was of the best I've experienced in the world. Super nice. The hotel was clean and paid much attention to detail. Great branding effort. Location was in the heart of everything. Also great price compared to comparable hotels.
It's hard to even write anything negative but just a few small suggestions for management:
1. Place direction si...
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Tania S said...
Charming but unsafe
Travelled on 10/2024
I recently stayed for four nights at this hotel with five friends to celebrate my birthday. While the hotel itself is charming, the staff friendly and has a beautiful rooftop, the rooms could use an update, and the lighting was too dim, making them feel a bit dated.
However, the real issue that ruined our stayand the reason Im giving this hotel one starwas the shocking lack of security. As I was checking out, my...
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Herns H said...
Cute and convenient in the middle of Grand Via
Travelled on 10/2024
Fantastic location in the middle of Grand Via - near and walking distance to great places to eat of all cuisines, markets and sights. The rooms are a bit small - likely because it is an old building. Breakfast is outstanding and good value. Travelled with the family so the connecting rooms were such a convenience. The only hitch I see was the bathroom mirrors were cloudy and old - maybe it was going for a vintage ...
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