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Reviews
Tripadvisor Traveller RatingBased on 1688 Reviews
Traveller ReviewsRanked #124 of 532 hotels in Madrid
Traveller Rating
Excellent
691
Very Good
577
Average
264
Poor
87
Terrible
69
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Otto290 said...
Not the best option
Travelled on 11/2024
Room was so small, window is closed and you cant open it at all. Apparently as it is on a lighting tower....
Culio92 said...
Sergio for president
Travelled on 10/2024
The service received from Sergio was above and beyond expectations. Fantastic service, great food and comfy rooms. He made the experience for my sisters 30th so special he had us laughing throughout. The rooms were also very nicely decorated and the restaurant as well. Perfect location....
delphinearthur said...
Small room but PERFECTLY clean!!
Travelled on 10/2024
I stayed only for a night, in a small room (around 9sqm). But I insist on how clean it was. Perfect on that side. However I got awaken by construction at 8:30 on my bedroom wall. ...
Ian B said...
Excellent
Travelled on 10/2024
Excellent four star hotel with many facilities and friendly staff. Chosen because on recommended list by BA and my guide book. Not in a particular interesting part of town but 2 minutes from Goya metro station so good public transport. I didnt eat there but they do a mean G&T in the bar....
Sorooush said...
Great location. Not so great reception
Travelled on 07/2024
Stayed here twice. The first time was excellent. The second time, not so much. Poor check in experience and bad service. But rooms are good and location is great...