Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2490 Reviews
Traveller ReviewsRanked #96 of 532 hotels in Madrid
Traveller Rating
Excellent
1129
Very Good
814
Average
306
Poor
138
Terrible
104
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
sultanuk2024 said...
Not worth the price
Travelled on 10/2024
With the same amount youd get better hotel!
Imagine with this amount youd have to face workers who doesnt know how to solve issues and they would have to wait for the manager for the next day,
Expect that youll pay for waters :(...
Fadi O said...
Recommended with notes
Travelled on 11/2024
Bathrooms and restaurant not suitable for Muslims
Rooms very good and comfortable
Service very goood...
omaralalii said...
Disappointing Experience with Hidden Charges and Unfair Treatment
Travelled on 11/2024
I would not recommend this hotel due to a disappointing experience filled with hidden charges and poor customer service. Upon check-in, the reception failed to provide full information about their policies and additional fees. This lack of transparency became a major issue during our stay.
One example was when we asked about late check-out. Reception staff assured us we could check out until 2 PM without mentioning ...
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Anas S said...
Wonderful Stay at Vincci Hotel Madrid Exceptional Service from Bianca!
Travelled on 10/2024
I recently stayed at the Vincci Hotel in Madrid and had an excellent experience. The hotel itself is beautifully maintained, with stylish decor and comfortable rooms that made my stay very enjoyable. Every day felt special, and I appreciated the little details that made the environment welcoming and relaxing.
The highlight of my stay, however, was the exceptional service from Bianca at the reception. She went above ...
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Christian R said...
Awesome
Travelled on 07/2024
The service was great. The menu for food is not great. But the drinks, staff (specially Jesus) have us great service and made us feel at home. The views are very nice. Sitting area is very varied and comportable. Nice music and atmosphere. Once again special thanks to Jesus for the great service and making feel at home. Give him a raise!!!...