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Reviews
Tripadvisor Traveller RatingBased on 237 Reviews
Traveller ReviewsRanked #21 of 533 hotels in Madrid
Traveller Rating
Excellent
214
Very Good
11
Average
4
Poor
6
Terrible
4
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sofia E said...
Great hotel with spacious rooms, excellent breakfast, helpful staff, and a prime location near Sol. Highly recommended!
Travelled on 12/2024
I recently stayed at this hotel and had a fantastic experience. The rooms are spacious, well-equipped, and the shower and bath are a real highlight. The breakfast is also excellent, with a wide range of options to choose from. The staff were incredibly helpful, giving great tips for exploring Madrid, booking restaurants for us, and even helping with train tickets to Malaga. The location is perfect, just around the co...
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duncanw377 said...
Ive finally found my Madrid hotel.
Travelled on 12/2024
Honestly this hotel is perfect. Its new. Its dialed. Its central. Great staff. Attention to detail. Ive been back twice; this is now my Madrid hotel :)
The rooms are new. Beds are comfortable. Shower is basically a steam shower: lots of pressure and hot!
The pool is nice in the summer time (although you gotta get your spot early bc its not that big).
Anyway - will be thrilled to recommend this hotel and re...
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Julia P said...
Beautiful hotel and friendly staff
Travelled on 12/2024
Beautiful hotel, rooms are amazing and food fabulous.
Staff are so friendly and helpful, especially Jaime at breakfast. Would highly recommend this hotel. The hotel is situated right in the heart of Madrid city, there are shops, restaurants and bars just around the corner. The rooms are spacious and decor is beautiful. The theater is beautiful too and there are regular shows on each day. Wonderful people who work a...
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Dona P said...
Great Hotel in a great location
Travelled on 12/2024
Wonderful hotel in a perfect location. Walking distance to the palace , St Miguel Market , Plaza Mayor , Metro ( Sol) and many other attractions
Looks like the hotel was refurbished recently and the rooms were very comfortable. The rain shower was great !
Reception staff were very friendly , polite and helpful. Mariana (? Sorry not sure about the name ) who checked us in was very friendly, helped us with maps ,an...
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Dobri K said...
The highlight of your time in Madrid will be the exceptional experience at this hotel! Edu & Carlotta are the best
Travelled on 11/2024
The entire experience was absolutely exceptional from the moment I entered the hotel as upon entrance I was greeted by the doorman who offered to take my suitcase to the check in desk around 10m away at which I was greeted by a welcoming concierge who provided me a glass of champagne whilst waiting to check in.
At the check in desk, I had an extremely pleasant welcome from Carlotta, who provided me with some fantasti...
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