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Reviews
Tripadvisor Traveller RatingBased on 991 Reviews
Traveller ReviewsRanked #172 of 533 hotels in Madrid
Traveller Rating
Excellent
396
Very Good
307
Average
157
Poor
69
Terrible
62
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
114silvios said...
Stay well hotel
Travelled on 09/2024
Very attentive reception, mostly Sylvia. Well located, close to subway, quiet neighbourhood. Special for 3/4 days' family tourism. Comfortable rooms, very good services. Tapas restaurants at walking distance, stores and little markets all around. Also, very close to the airport....
felixhennerici said...
Not very pleasant overall experience
Travelled on 11/2024
Really bad overall service. The rooms were clean but other than that there were no hairdryer, no safe, no minibar or water in the room. Also very low storage room.
The hotel didnt offer any luggage storage for the last day. Furthermore the breakfast had really low quality.
On top of that there were always lines at the reception since it took eternities for the lady to operate her check in process for various customer...
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familytraveler192024 said...
Great hotel to get to know Madrid
Travelled on 11/2024
This hotel is centric and is very close to the city Metro, it has a lot of cafeterias, restaurants and bars near by which made and excellent choice for our trip, the staff is super friendly and the whole facility including rooms are super clean...
fernandez19742024 said...
Birthday Trip
Travelled on 11/2024
Excellent hotel well located in quiet area. Great rooms and great facilities. Staff are excellent and cannot do enough to help you....
694jussip said...
Great to bad
Travelled on 10/2024
Excellent: location, cleanliness.
Good: blinds.
Average: soundproofing.
Poor: room size, view, high price in my case.
If noise disturbs you, this might not be for you. Cleaners start early in the morning. Some doors make a lot of noise and your whole room shakes.
Check for cheaper prices directly from hotel's webpage....