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Reviews
Tripadvisor Traveller RatingBased on 983 Reviews
Traveller ReviewsRanked #178 of 532 hotels in Madrid
Traveller Rating
Excellent
390
Very Good
306
Average
157
Poor
68
Terrible
62
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
familytraveler192024 said...
Great hotel to get to know Madrid
Travelled on 11/2024
This hotel is centric and is very close to the city Metro, it has a lot of cafeterias, restaurants and bars near by which made and excellent choice for our trip, the staff is super friendly and the whole facility including rooms are super clean...
fernandez19742024 said...
Birthday Trip
Travelled on 11/2024
Excellent hotel well located in quiet area. Great rooms and great facilities. Staff are excellent and cannot do enough to help you....
694jussip said...
Great to bad
Travelled on 10/2024
Excellent: location, cleanliness.
Good: blinds.
Average: soundproofing.
Poor: room size, view, high price in my case.
If noise disturbs you, this might not be for you. Cleaners start early in the morning. Some doors make a lot of noise and your whole room shakes.
Check for cheaper prices directly from hotel's webpage....
nancylazalde07 said...
rude customer service
Travelled on 10/2024
never again staying that hotel if you want to be treated really bad go ahead. the front desk was not helpful at all if anything they made everything worse recommended for us to not stay there and go look for another place when they knew that most of the places were already booked. i just found it rude that instead of helping the lady would literally laugh and not do anything...
jlcb26 said...
It is a comfortable hotel with a good location.
Travelled on 10/2024
The hotel is nice and the staff are very attentive to the guests. The location is good and the breakfast is varied and the food is fresh....