Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 3306 Reviews
Traveller ReviewsRanked #232 of 532 hotels in Madrid
Traveller Rating
Excellent
1512
Very Good
1108
Average
388
Poor
166
Terrible
132
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Vito875 said...
Amazing experience
Travelled on 11/2024
Had an amazing experience at Marmo Bar Tapas and Cocktail in Madrid! Paola provided exceptional service, and the coffee was the best I've had in ages. Highly recommend this place for great drinks and friendly service! I will definitely be back....
GlobeTrotting781461 said...
Bland Hotel & 5 Star in Name Only
Travelled on 11/2024
I have read a number of reviews before I arrived at the hotel advising that the hotel is not 5 star, bland and kind of a weird place to stay. I can confirm all these after staying here.
I was after reading some reviews not enthusiastic staying here. I was coming over with my wife and Filipino friends for a concert but thankfully it was my wife who paid otherwise I would have been quite unhappy with myself.
Let me...
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Altamash23 said...
Unusual but very bland hotel
Travelled on 10/2024
Stayed for a couple of nights for a work conference at Hotel Puerta America in Madrid.
It is a 5 star hotel but looks quite bland. The staff at the entrance and at reception was very attentive and courteous and spoke good English.
As we had most of the hotel booked, the check in was already arranged for everyone and we were handed our room keys within a couple of minutes.
There are four lifts and they were pretty...
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tomthetank67 said...
Recommended
Travelled on 10/2024
Enjoyed it Good location with plenty of local cafes bars and restaurants within a short walk Metro two mins walk away and easy to and from the airport on direct bus 200 for 1.50 Even cheaper with a travel card Im not sure its a 5* - maybe a quirky 4* but our Japanese themed rooms and floor were comfy and the blackout blinds and double shower amazing Really good breakfast and 12noon check out all wel...
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coupleswhoadventure said...
Great few days in Madrid
Travelled on 05/2024
Stayed here for three nights in May 2024.
Great spot, in a more residential location surrounded with restaurants and cafes a short walk away!
Hotel was great. Staff were so nice and welcoming. Room was clean and quiet!
Weather was a little chilly so we didnt check out the pool but the space looks like a fun spot to spend a few hours in the afternoon!
It was nice staying out of the tourist area and having a bre...
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