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Reviews
Tripadvisor Traveller RatingBased on 2486 Reviews
Traveller ReviewsRanked #38 of 533 hotels in Madrid
Traveller Rating
Excellent
1627
Very Good
684
Average
110
Poor
42
Terrible
23
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
carolinehelene2024 said...
Good nice hotel
Travelled on 12/2024
Located in centrum nearby metro but also everthing is on walk distance 10 - 20 minutes, good hotel for a citytrip...
squeebie said...
Family visit over Thanksgiving 2024
Travelled on 11/2024
We had a wonderful visit to Madrid. The hotel was comfortable and clean. We traveled with our young adult daughters and had plenty of room in a quadruple room. This was the quad with two twins separated by a wall instead of bunk beds. The breakfast was delicious. Gets a little crowded on the weekend but we got a table every morning. The staff was very helpful. We hope to go back!...
ortwinvanbrabant said...
Dear, very suprised when we arrived that the hotel was so poor in terms of facilities in the room. Looked like a budget.
Travelled on 12/2024
Dear, we were unfortunately negatively surprised but by the low value for the excessive price balance. Rooms looked more like budget hotel rooms and the breakfast was not in line with the pricing. Staff was friendly we must admit and cleaning was done properly. We would not recommend the hotel besides its location. Quite surprised that the hotel had such a pricing as it was none of what we expected. Thanks to Madrid ...
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Hillary S said...
Nice location
Travelled on 11/2024
We stayed for a week whilst visiting family in Madrid. The hotel is in a great location with excellent shopping, restaurants, and bars nearby. Our room had high ceilings and a window overlooking the square- lovely. When the window was open the sounds outside were loud - but we enjoyed hearing the buzz of happy people. The large room was minimally decorated. I do not understand what made it a 4 star hotel. The shower ...
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davidlea2024 said...
David Lea, Fujifilm UK
Travelled on 11/2024
The hand towel rail under the bathroom sink was hanging off, It only required tightening with a grub screw. I had coffee pods provided in my room only for the first night, which I used, thank you. These weren't replaced for the second night? No USB sockets in the room?, but your receptionist loaned me an adaptor for my iphone charger....