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Reviews
Tripadvisor Traveller RatingBased on 2148 Reviews
Traveller ReviewsRanked #102 of 532 hotels in Madrid
Traveller Rating
Excellent
1076
Very Good
714
Average
220
Poor
83
Terrible
56
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Amelia W said...
Amazing location
Travelled on 11/2024
The location is perfect for a city break as it is perfectly central to almost everything. The room needed some maintenance so not worth a premium price but it's a good base....
ricksP8735UK said...
Great location. Period.
Travelled on 10/2024
The location is fantastic! None better. The rooms are comfortable and quiet. The furniture is plastic chairs and a small table. The staff was very helpful and friendly. Breakfast is good. The four star rating does not reflect the condition of the hotel or its amenities. The reception area is cluttered with boxes and electrical equipment. Mattresses were stored in the hallways for most of the week we stayed. The c...
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lcocker29 said...
Central hotel
Travelled on 10/2024
Great location, helpful staff, clean.
Negatives, decor tired, no tea/coffee provided and breakfast nor included in the price....
lorrainea390 said...
Close to Plaza Mayor
Travelled on 10/2024
The location of this hotel could not be better, it is within walking distance of Plaza Mayoe and Plaza Sol. There are a couple of markets close by and also the palace and cathedral are within walking distance also. The hotel itself is looking a little tired and needs a little bit of a renovation but the staff are friendly and very accomodating. We also loved our balcony that had a lovely viiew....
tomsantosjr said...
my 4 days with an open window
Travelled on 10/2024
our overall stay was good, except for the noise coming from the street. I guess its due defective window sound proofing? ...