Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1868 Reviews
Traveller ReviewsRanked #32 of 534 hotels in Madrid
Traveller Rating
Excellent
998
Very Good
549
Average
210
Poor
72
Terrible
39
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mark D said...
Great location, great hotel
Travelled on 02/2025
An excellent location, with easy access to tourist sites, restaurants and night life. The hotel staff are very friendly and the breakfast is superb / lots of choice and, most importantly, excellent coffee. The addition of a cafe insight means you can have a cake and coffee without going out....
Petit Palace is a great place to work, focus or meet people and drink a coffee! Can only recommend strongly. Also, Antonella the waitress, is super nice and welcoming. The coffee and matcha latte are amongst my favourites in Madrid. Defintely worth a visit....
Nathalie R said...
Excellent Location, But Poor Maintenance and Service
Travelled on 01/2025
While the property is in an excellent location, my stay was far from ideal. The staff was not welcoming, and the limited breakfast options discouraged me from purchasing it. The rooms are in dire need of renovationwooden floors creak loudly with every step, making it impossible not to disturb others during the night. The walls are so thin that outside noise is constantly audible. Additionally, the bedroom sheets wer...
Read more
didem d said...
An unpleasant experience of theft
Travelled on 01/2025
Ive been robbed at Petit Palace Chueca on the 22nd of January 2025 where I am currently staying for my visit to Fitur. When I arrived at my room at 20:30, I realized that my phone charger, a new fancy bag I bought from El Corte Ingles (brand Lula Casademunt), and a box of Turkish delights that I had brought for a client were robbed. I immediately went down to the reception, and they told me that they cannot do anyth...
Read more
Martina F said...
Excellent quality coffee
Travelled on 01/2025
excellent quality of coffee and taste was amazing, something that seems to be dificult to find in this zone. Araceli was very kind and showed excellent barista skills. Loved her coffee!!!!. They also count with variety of treats that were delicious....