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Reviews
Tripadvisor Traveller RatingBased on 64 Reviews
Traveller ReviewsRanked #323 of 533 hotels in Madrid
Traveller Rating
Excellent
36
Very Good
12
Average
7
Poor
2
Terrible
7
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
CDCCU said...
Disappointing Experience for a Supposed 4-Star Hotel
Travelled on 11/2024
My stay at the Ocean Drive Hotel, Plaza de Isabel II in Madrid, left me questioning its 4-star rating. Heres a detailed account of the issues encountered:
Parking Issues:
After receiving unclear instructions via WhatsApp, I spent a lot of time trying to find the hotel parking. It turned out the entrance required crossing a 30-meter pedestrian-only street, which is accessible to hotel vehicles but otherwise restrict...
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PH15 said...
Great Location for a Quick Stop
Travelled on 11/2024
I was there for just one overnight stay. Location-wise, the hotel was conveniently located to main sights. There was a metro station right outside in the square. The area was quite safe even after midnight and before sunrise. The room was clean and well equipped. The service was good although the front desk was somewhat understaffed....
niv s said...
Not bad but not to be repeated.
Travelled on 10/2024
Pros: central, clean, modern.
Cons: lucking any ambiance, smallish rooms, strange room layout, impersonal service.
Stayed here 5 night for 1700 room only on the basic room level.
Room was relatively small with the sink and shower in the room. Strange and somewhat odd layout. They did an impressive work planing the room to include many required amenities. However the overall result is somewhat underwhelming an...
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hvaghjiani said...
Breakfast
Travelled on 09/2024
Lovely clean hotel.
Unfortunately the breakfast was not fresh. Breads were hard dry not fresh and if you wanted to toast the bread it was in a panini maker that was broken. Fruit cut fresh but dried due to AC. The orange juice was fresh and tasty.
I asked for very hot milk and got warm milk everytime. Many of the items were ready made from a box for croissants, pain aux chocolat and cinnamon roll.
Experience on ...
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TheThommos said...
City Break to Madrid
Travelled on 08/2024
Lovely hotel - so clean and well maintained. The reception team were helpful and polite. Everywhere you go the staff wish you good day and its very friendly.
The breakfast was delicious and so well presented. We didnt order hot food but it did look delicious. The staff serving in the restaurant area were helpful.
The room was spacious and well designed. The pool area was lovely, a real sun trap. It had ...
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