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Reviews
Tripadvisor Traveller RatingBased on 2099 Reviews
Traveller ReviewsRanked #84 of 532 hotels in Madrid
Traveller Rating
Excellent
1208
Very Good
623
Average
186
Poor
58
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Kaarina1706 said...
My favourite in Madrid
Travelled on 11/2024
This hotel has a great location and good rooms, bathroom amenities are appreciated for a work traveller. Great breakfast buffet as well....
Jeffrey B said...
Madrid
Travelled on 11/2024
Great location literally across the street from the Prado museum and within walking distance of all the great sights in Centro including the Royal Palace. Room was very comfortable and quiet; bathroom and rainfall shower were excellent. We had a private terrace and it was a plus. The rooftop gym gives you 360 degree views of the city though the gym didnt have a great selection of cardio equipment. Overall, it was...
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Barry K said...
NH Madrid Gem
Travelled on 11/2024
Hotel is in a great location,with welcoming, helpful staff. Breakfast was heavenly with real fruit juices a bonus! We arrived early, our room was ready. Overall superb....
davidst0ner said...
Great location but few amenities. to spoke of and breakfast service has a difficult time with large group.
Travelled on 10/2024
Great location but there is no restaurant to speak of. Housekeeping was below average and the rooms were oddly configured. ...
mrspaper said...
great location
Travelled on 11/2024
We stayed at NH Collection for 3 nights, while touring with Amawaterways. Location was amazing. Prado just a block away. Lots of places to eat. Breakfast was very good. They don't mention it, but you can get omelets cooked to order. Bathroom and shower was a great size, however the vent above our shower had not been cleaned in a long time. Having a nespresso machine and tea pot was a plus. Our room looked at a wall, ...
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