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Reviews
Tripadvisor Traveller RatingBased on 2141 Reviews
Traveller ReviewsRanked #105 of 533 hotels in Madrid
Traveller Rating
Excellent
1094
Very Good
710
Average
210
Poor
75
Terrible
54
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
NADIR2025 said...
Very good hotel, nice location, nice price, early check in and late check out without fee and helpful staff with baggage
Travelled on 12/2024
Hassle free check in and hassle free check out, Very good hotel, nice location, nice price, early check in and late check out without fee and helpful staff with baggage, if they dont increase the price in future it will be excellent, super recommended ...
Christine P said...
Alert guests w/service animals
Travelled on 11/2024
Christine Pederson
4/5
just now on Google
The front desk staff fid get us a refund for the dog fee, as my dog is a service animal. It was nice to have a room with a dog bed and bowls. Thank you! The floor along the walls was dirty. Otherwise it was pretty clean and had hard floors. You have to request a hotpot for tea or coffee. The only bad experience was going to eat breakfast, as the host who greets and seats you...
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Robert275 said...
A good base
Travelled on 10/2024
We stayed for a week whilst exploring the city and travelling out to other cities.
This hotel was comfortable and well equipped. It was quiet at night and provided an excellent breakfast.
It is located in a residential area, so local shops and restaurants are reasonably priced. There is a metro station, Alfonso XIII, close by....
UrosStevanovic said...
Very good hotel
Travelled on 10/2024
Friendly staff at the reception, large and clean rooms. If there is any complaint at all, the older male person who works at the restaurant's reception during breakfast should be a little more friendly and flexible....
AnnaP1303 said...
Not a pleasant stay !
Travelled on 10/2024
Positive - great location and staff friendly,
Negative - air conditioning turned off and no fans available. Room was extremely hot for October and windows had to be left open however it was very noisy as our room overlooked the Main Street and each night I was bitten and slept badly.
I am a lady of a certain age and had I known that air conditioning was not all year round I would not have booked this hotel....