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Reviews
Tripadvisor Traveller RatingBased on 2129 Reviews
Traveller ReviewsRanked #95 of 532 hotels in Madrid
Traveller Rating
Excellent
1086
Very Good
709
Average
208
Poor
74
Terrible
52
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Christine P said...
Alert guests w/service animals
Travelled on 11/2024
Christine Pederson
4/5
just now on Google
The front desk staff fid get us a refund for the dog fee, as my dog is a service animal. It was nice to have a room with a dog bed and bowls. Thank you! The floor along the walls was dirty. Otherwise it was pretty clean and had hard floors. You have to request a hotpot for tea or coffee. The only bad experience was going to eat breakfast, as the host who greets and seats you...
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Robert275 said...
A good base
Travelled on 10/2024
We stayed for a week whilst exploring the city and travelling out to other cities.
This hotel was comfortable and well equipped. It was quiet at night and provided an excellent breakfast.
It is located in a residential area, so local shops and restaurants are reasonably priced. There is a metro station, Alfonso XIII, close by....
UrosStevanovic said...
Very good hotel
Travelled on 10/2024
Friendly staff at the reception, large and clean rooms. If there is any complaint at all, the older male person who works at the restaurant's reception during breakfast should be a little more friendly and flexible....
AnnaP1303 said...
Not a pleasant stay !
Travelled on 10/2024
Positive - great location and staff friendly,
Negative - air conditioning turned off and no fans available. Room was extremely hot for October and windows had to be left open however it was very noisy as our room overlooked the Main Street and each night I was bitten and slept badly.
I am a lady of a certain age and had I known that air conditioning was not all year round I would not have booked this hotel....
ERIC G said...
City break
Travelled on 10/2024
Staff were great. Room clean and comfortable. We enjoyed our stay. Would happily stay there again. All good....