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Reviews
Tripadvisor Traveller RatingBased on 1977 Reviews
Traveller ReviewsRanked #91 of 532 hotels in Madrid
Traveller Rating
Excellent
1022
Very Good
643
Average
199
Poor
62
Terrible
52
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Ryan_Goodliff said...
Lovley friendly clean peaceful
Travelled on 11/2024
Such a nice hotel. Very modern lovely and clean and the staff were exceptionally friendly.
The range on offer at breakfast was phenomenal you could stay for a week and have something different every morning.
Close to the centre without being in a noisy or busy area and taxi in is only about 10/15. Loved it thoroughly recommend staying here....
bvorih461046 said...
An extremely pleasant stay in an excellent hotel
Travelled on 11/2024
The accommodation met all my expectations, the staff was extremely friendly, the food is excellent, the room was always clean, the towels were changed every day. Since it was also my birthday, the staff found a way to mark it with champagne and sweets, thanks to Mrs. Belinda, for whom we have only words of praise....
jakehutley95 said...
Nice but very basic
Travelled on 11/2024
Hotel is not in a great location. Nearest metro is approx 15 mins walk. The rooms were nice and clean and good amenities in bathroom provided. What does let the rooms down is the soundproofing, its so noisy. As the reception area is open plan from ground to top floor, you can hear people talking/shouting constantly. There is also no iron provided in the room which was extremely inconvenient for us as we were attendi...
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gustavomartinez2024 said...
Business trip
Travelled on 11/2024
Great experience. Service according to the expectations, perfect location and commodities. Breakfast buffet was a good choice....
karimrtl said...
Excellent hotel, lovely breakfast and great location, superb!
Travelled on 10/2024
I would highly recommend this hotel for its great location close to public transport (Bus 53) and easy access to the city centre and the airport. Breakfast is very good and staff is very helpful. This hotel has spacious rooms and is very clean. Totally satisfied with my stay at Illusion Atrium. Thank you....