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Reviews
Tripadvisor Traveller RatingBased on 2563 Reviews
Traveller ReviewsRanked #72 of 532 hotels in Madrid
Traveller Rating
Excellent
1596
Very Good
675
Average
197
Poor
63
Terrible
32
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
hilarym732 said...
Perfect stay in Madrid
Travelled on 11/2024
Amazing staff really make this hotel. Everybody was so friendly and welcoming. Excellent breakfast and hospitality with superbly appointed rooms in a great location. When our flight was cancelled the staff went to great lengths to ensure that we could stay in our rooms for another night....
AbuBe C said...
Great option in Madrid
Travelled on 11/2024
Excellent hotel, excellent service, decent location, great ambiance. Only observation, the room has 2 levels with 3 steps that could be dangerous walking in the dark to the bathroom. The lobby is classy and elegant, there is a museum next to the lobby that is worth to visit ...
Wendy F said...
A special hotel on my second visit
Travelled on 10/2024
This was my second stay at the Hotel Villa Real. Again I found the room very clean and comfortable, with special touches that other hotels didn't offer. Both times I've gotten rooms with views of the plaza, which is really nice in the morning and night. The receptionist and all the staff are very helpful and seem genuinely kind. Don't miss the museum of Greek and Roman artifacts that I somehow didn't notice on my fir...
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AdrianRoss said...
Good location, pity about the rooms.
Travelled on 10/2024
The location is spectacular.
The shower leaks from the shower screen, the coffee was not replaced and the furniture was tired. Not a 5 star hotel.
The floor is on 2 levels and not suitable for someone with mobility issues. The restaurant is good and convenient....
larryo2 said...
Never again
Travelled on 10/2024
I hesitate to give this hotel anything higher than a 3. The hotel has one of the best locations and central/walkable to most of the main highlights of Madrid and the front desk staff is incredible and very helpful. The great review stops here. The rooms are very dated, with all of the furniture and walls nicked, and not the best housekeeping. The noise from housekeeping started very early every morning and the bre...
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