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Reviews
Tripadvisor Traveller RatingBased on 515 Reviews
Traveller ReviewsRanked #378 of 532 hotels in Madrid
Traveller Rating
Excellent
133
Very Good
157
Average
87
Poor
52
Terrible
86
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
BenWoo said...
Great location, very average hotel
Travelled on 10/2023
Classic city centre tiny rooms with a very strange "enter via the bolted-on bathroom" setup.
Friendly staff but not very organised.
This isn't a great hotel, the bar is not really a true bar "no, sorry, we don't have any white wine" and breakfast served in the same room is also pretty poor. No choice, just a plate with some fruit, some processed cheese and meat, and a couple of pastries.
Having said that, location ...
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tanyak768 said...
A little Gem!
Travelled on 10/2023
An amazing little boutique hotel in a great part of town. Lots of interesting cafes nearby, a walk away to Gran Via, Abalu is surprising as its funky and fun decor and Alexa playing music as you enter and great big pink flamingos in your bathroom near your jacuzzi tub! Really enjoyed our stay, excellent service. The only issue we had was that they seem to have issues with their plumbing as drainage in tub and sink w...
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Cornoc M said...
Really nice hotel
Travelled on 11/2022
Very nice stay,we got an upgrade for the room that made us so happyThe room was clean and spacious,the hotel itself was placed in a cool area,surrounded by restaurants bar shops and meteo at2 minutes by foot. Staff friendly and polite, we really enjoyed the stay here. We recommend!...
Andrew J said...
Terrible Experience with No Understanding of Customer Service
Travelled on 01/2020
We booked 3 nights making it clear we had to have a quiet room. The room offered on check-in was facing the main street and very noisy. We asked to be moved but were told we had made a mistake in our booking and only after insisting that the receptionist talk to the manager did we get moved to a 'junior suite' at another part of the hotel. To call this a 'junior suite' is a bit much, we have stayed in standard hotel ...
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magdalinosc said...
The worst hotel in Madrid that they dare to call it boutique....
Travelled on 01/2020
I made a reservation via booking.com
For a double room of 17 square meters with a patio on the the description of the room
I arrived only to find out that there is no patio to the room and the room allocated it was max 11 square meters with shower in the middle of the room and toilet and sink left and right
Needless to say that this room was not featured in any of the photos allocated to a double room in booking.com...
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