It is NOT on Gran Via!!!! Its in an oriental neighborhood 2 blocks from Gran Via
Our room has no Kleenex, no Water, not enough bath gel to get thru one shower, cant get our safe to work, no help with luggage! It clean lovely bath modern room. But not a good first impression. Very big disappointment. We have always stayed at Iberostar Las Letras. Wish we knew its now Gran Via Las Letras. Wed be staying there....