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Reviews
Tripadvisor Traveller RatingBased on 450 Reviews
Traveller ReviewsRanked #273 of 532 hotels in Madrid
Traveller Rating
Excellent
172
Very Good
169
Average
40
Poor
32
Terrible
37
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
francisco b said...
Awful customers service
Travelled on 10/2024
Arrived, set in , following that night AC didnt work, no options available no room no fan. Walked out at midnight, And still fighting my full refund!!! Emails for weeks no answer. All excuses full of contradictions.Never stay in Eurostar!!!!...
paperclips6135 said...
Avoid
Travelled on 11/2024
The first floor rooms have both street noise and are open to the lobby so you can hear everything happening there at all hours. The rooms only have heat (no AC), so its unbearably stuffy. Definitely not a 4 star experience and not worth the price....
Seaside35822977647 said...
Nice Hotel, Nice Location
Travelled on 07/2024
Eurostars Casa de la Lírica is a cool, basic hotel with a fantastic location near Gran Vía and Plaza del Carmen. The shower in our room was broken, and the nearby club made it quite noisy until 6 AM. Despite these issues, the convenience of the location made up for it. I wouldn't mind staying here again....
Hermione H said...
Amazing hotel in the centre of Madrid!
Travelled on 08/2024
Myself and my boyfriend stayed here for 3 nights in August, the hotel was fantastic and the staff were all extremely helpful.
The room was spotless and the bed was super comfy. When we came to Madrid the temperature was + 37° so we were thankful for the air con in our room which worked perfectly.
The hotel is walking distance to all the sights we wanted to see, it is just off Calle de la montera which was a grea...
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mahajana said...
Great location . Good room amenities.
Travelled on 08/2024
Location is spot on . Few minutes walk to sol and Gran via . Check in was smooth , very helpful staff . Rooms are good size , very good amenities in bathroom. Clean . The only issue which I faced was the air con. Its very hot in Madrid currently and the air con was not fully functioning. No fans were available when asked.
They did offer me to change but the other room was the same so I stick to my room on third fl...
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