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Reviews
Tripadvisor Traveller RatingBased on 1557 Reviews
Traveller ReviewsRanked #12 of 38 hotels in Ljubljana
Traveller Rating
Excellent
770
Very Good
562
Average
158
Poor
38
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
MFMetzger said...
Best Stay Ever!
Travelled on 09/2024
From check in to check out and everything in between, the stay at this hotel was amazing. Ill start with the staff since that is what you encounter first. The staff are kind, considerate and helpful. A true asset to the hotel! We arrived at a late time to the hotel after traveling for 24 hours. We got checked in quickly and efficiently and were in our room within 15 mins of arriving at the front desk. We also ended ...
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B B said...
Moved to three different rooms
Travelled on 09/2024
Terrible experience at Eurostars uHotel. I was moved to three different rooms due to serious issues: one smelled like sewage, another had a broken air conditioner during a heatwave, and the third still had a foul odor. Management was unavailable throughout my stay. Absolutely unacceptable for the price I paid. Do not recommend....
In60s said...
Disappointing and overpriced
Travelled on 09/2024
Nice pool, good breakfast, excellent location, good wifi. As for the rest, disappointing, especially given that its supposed to be a 4 star hotel. Our 200+ a night room had ineffective AC (external temp was 32 degrees), a squeaking bed frame, an old mattress, seasonally inappropriate bedding, and very low water pressure in the shower. We complained after the first night, and desk staff were polite and responsive. ...
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thetraveladdict17 said...
Grubby and very poor service at reception
Travelled on 08/2024
Lets start with the positives: great location in town and excellent breakfast on offer.
Now for the negatives: the bathroom didnt look like it had been cleaned at all - the toilet had what looked like skid marks (!) and the mirror was stained. the furniture in the room was outdated and the sheets felt damp.
The worst part for us however was the lack of service from the reception staff. When booking the room I had ...
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Stefan T said...
Excellent location in the center of Ljubljana
Travelled on 08/2024
(+) fantastic location in the center of the city, next to all the attractions, transport ,etc; on the other hand you can feel the age of the hotel but also they make great effort to maintain / clean it.
(+) the room I've had was big, nice view, even a balcony
(+) access to a pool (but you must book an hour)
(+) nice and efficient check-in/check-out
(+/-) the breakfast is OK, big range of choices, lots of space but i...
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