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Reviews
Tripadvisor Traveller RatingBased on 2166 Reviews
Traveller ReviewsRanked #17 of 371 hotels in Lisbon
Traveller Rating
Excellent
1759
Very Good
358
Average
41
Poor
5
Terrible
3
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
vellpiro1800 said...
Highly recommended!!
Travelled on 11/2024
The staff was knowledgeable and extremely helpful. The front desk helped immediately with suggestions and directions. The doorman couldn't have been nicer, and overly accommodating. Breakfast is included and it is top notch. To taste everything would make you overeat for the day. But food was excellent. The decor of the lobby is also gorgeous. Took many pictures there. All in all a great experience and Lisb...
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PhilipCW_UK said...
Iconic heritage hotel for a stay in Lisbon
Travelled on 11/2024
Heritage abound in hotel reception and comfortable large rooms. Close to Rossio Square and underground. Good choice of breakfast in colourful and peaceful dining area. Free teas, coffees, fruit, port with pastel de nata and biscuits. Small library and reading area ideal for relaxtion before the start of a hectic day....
ClairehomeW8 said...
Beautiful hotel, highly recommended in the heart of a wonderful City
Travelled on 12/2024
Wonderful hotel, extremely helpful staff, bedroom a real oasis, comfortable, calm which great bedding. Right in the centre of things or an easy walk or tram ride away. Complimentary coffees and pastries in the afternoon. Lovely small pool in the basement with a gym which was great following a day's sightseeing. Furnishings in the ground floor sitting area beautiful to the highest standard. Beautiful 18c structur...
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Wendy S said...
A second fabulous stay at this beautiful hotel
Travelled on 12/2024
We have just returned today from a second stay in this beautiful hotel. There is a mini fridge, with water etc in the room, there's also a decanter with port in it on the desk if you want to indulge (we didn't). The bed and pillows were very comfortable, the room very clean and beautifully decorated and furnished. The spacious bathroom with a lovely bath and overhead shower was a treat, there was also a bidet in ad...
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hilaryo2014 said...
An Hotel Experience to Remember in Lisbon
Travelled on 12/2024
I have just visited Lisbon, a beautiful, friendly and safe city with many wonderful and reasonably priced restaurants. A stand out experience among many was our hotel The Heritage Hotel centrally located on the elegant boulevard of Avenue Liberdade. The hotel is quite small with with long windowed, spacious, lovely rooms, and a lobby where breakfast is served as well as day long tea, coffee or port as well as delicio...
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