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Reviews
Tripadvisor Traveller RatingBased on 20901 Reviews
Traveller ReviewsRanked #60 of 287 hotels in Las Vegas
Traveller Rating
Excellent
14296
Very Good
3885
Average
1243
Poor
688
Terrible
789
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Suzanne S said...
Perfect in Every Way! (except three)
Travelled on 11/2024
We almost always stay in the Palazzo tower when we come to Las Vegas because we absolutely love it! In a town where customer service is king, this property wears the crown.
It starts with the front desk. We are always greeted by the cheerful staff and the check-in process is always smooth. They are perceptive - whether you are tired from a long travel day, need some water, and just want to get to the room, or ar...
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nycinoc said...
Brutal price gouging for us routine customers
Travelled on 11/2024
The Mrs and I are fans of the Palazzo. Were fans of the Prestige Lounge and were fans of the Grazi program.
In a previous review my wife had a very unpleasant experience with a Prestige lounge bartender but weve since moved on and for every few months things have been really nice here.
After a day of losing a few thousand we stopped by our favorite little hideaway at the high limits bar.
Needless to say I wa...
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Escape27073081456 said...
Late night service managers are rude and lazy!
Travelled on 11/2024
The room was clean, the front desk staff were friendly but the machines have issues with the reward card reader and the service manager on the late shift are rude and lazy! Took 2 hours and numerous requests by the servers to get the service staff to the machine!...
doneckroth said...
Great place to watch the races
Travelled on 11/2024
Great view of the Formula One race. Huge clean rooms. Lovely staff. Pools are amazing. Great table games. Spotless restrooms in the casino. Everyone at the Venetian and Palazzo are there to make sure you are comfortable and have a great time. In my opinion, the Venetian is the best hotel in all of Vegas. Love the second floor shopping too....
Azuri M said...
Outstanding
Travelled on 11/2024
One of the best properties I have had the pleasure of visiting. Check in/out, room cleanliness, dining experience and overall service this staff has it down packed. Myself being a hotel manager it takes a lot to impress me. Kudos and keep doing what you are doing!!!...